Customer Service Administrator
  £19000.00 - £22000.00 per annum
  Dartford, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Our much-loved client, a small highly rated insurance company are seeking an Insurance Customer Service Administrator to join their ranks. If you are looking to join a friendly company this could be for you!

We are seeking brilliant communicators who are eager to learn and customer focused. In this role you will learn about insurance and legislation and support clients and customers, it is a varied and enjoyable role with great long term career prospects.

Interviewing immediately, no cover letter needed

laura.cook@office-angels.com

JOB TITLE: Customer Service Administrator

JOB TYPE: Permanent

SALARY: £19,000 - £22,000

BENEFITS: Salary review after first 3 months and annually, holiday, pension, paid training, free parking, pension, socials, and parties

HOURS: 9:00am - 5:00pm Monday to Friday in the office

LOCATION: Dartford

TRAVEL: Car and license or living very local

CULTURE: Friendly, professional, focused, and social atmosphere



THE DUTIES:

* To interpret customer requirements and action changes to existing insurance policies.
* Processing new and existing business renewals in line with regulations (they will teach you!)
* obtaining and issuing appropriate documentation.
* Process mid-term adjustments / cancellations as appropriate
* Calculating insurance premiums / adjustment premiums.
* Dealing with incoming customer telephone enquiries
* Dealing with incoming post
* To present accurate information to Underwriters
* To update client records



ABOUT YOU:

* For the first 1-2 months you must be happy to attend training in their head office in Deptford
* You have excellent skills for communicating and relating with both staff members and customers
* You have confident telephone manner.
* Good interpersonal skills to create a cordial relationship with team members
* Ability to multitask
* Must be result oriented
* Ability to be accurate and precise whilst working under pressure and meeting deadlines.
* A friendly and approachable personality
* To be able to adapt to customer requirements with patience and understanding.

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

N: If this company and position appeals to you then please apply your CV on-line. Advertised by Office Angels, Dartford Branch. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted for the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.


Advertiser: Agency

Reference: JN -092021-206138

Posted on: 2021-10-14 11:01:33

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Customer Service Administrator
  £19000.00 - £22000.00 per annum
  Dartford, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Our much-loved client, a small highly rated insurance company are seeking an Insurance Customer Service Administrator to join their ranks. If you are looking to join a friendly company this could be for you!

We are seeking brilliant communicators who are eager to learn and customer focused. In this role you will learn about insurance and legislation and support clients and customers, it is a varied and enjoyable role with great long term career prospects.

Interviewing immediately, no cover letter needed

laura.cook@office-angels.com

JOB TITLE: Customer Service Administrator

JOB TYPE: Permanent

SALARY: £19,000 - £22,000

BENEFITS: Salary review after first 3 months and annually, holiday, pension, paid training, free parking, pension, socials, and parties

HOURS: 9:00am - 5:00pm Monday to Friday in the office

LOCATION: Dartford

TRAVEL: Car and license or living very local

CULTURE: Friendly, professional, focused, and social atmosphere



THE DUTIES:

* To interpret customer requirements and action changes to existing insurance policies.
* Processing new and existing business renewals in line with regulations (they will teach you!)
* obtaining and issuing appropriate documentation.
* Process mid-term adjustments / cancellations as appropriate
* Calculating insurance premiums / adjustment premiums.
* Dealing with incoming customer telephone enquiries
* Dealing with incoming post
* To present accurate information to Underwriters
* To update client records



ABOUT YOU:

* For the first 1-2 months you must be happy to attend training in their head office in Deptford
* You have excellent skills for communicating and relating with both staff members and customers
* You have confident telephone manner.
* Good interpersonal skills to create a cordial relationship with team members
* Ability to multitask
* Must be result oriented
* Ability to be accurate and precise whilst working under pressure and meeting deadlines.
* A friendly and approachable personality
* To be able to adapt to customer requirements with patience and understanding.

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

N: If this company and position appeals to you then please apply your CV on-line. Advertised by Office Angels, Dartford Branch. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted for the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.


Advertiser: Agency

Reference: JN -092021-206138

Posted on: 2021-10-14 11:01:33

I want to receive the latest job alerts for:

Administration and Customer Service jobs in Dartford, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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