This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
IT Field Engineer
Location: Paddock Wood
Salary circa £25k
VR3033R
Due to continued growth, we are looking for an experienced IT Field Engineer to join our client's World Class Service Desk Team.
As a Field Engineer, you will primarily responsible for providing onsite technical support to the client base, the role will involve troubleshooting and resolving issues relating to client infrastructure and end-users devices.
Our ideal candidate will be an experienced Technical Field Support Engineer from a Managed Service Provider background. You will be customer-facing, motivated and a natural problem-solver. A passion for IT and providing outstanding customer experience is essential.
Responsibilities of the role:
· Provide onsite 1st/2nd line support to clients
· Onsite Installation work
· Achieve both personal and team Golden KPIs targets such as customer satisfaction
· Working in order of SLA and priority of tickets
· System documentation
What you will need:
· Ideally you will be from a Managed Service background
· Clean driving license
· Great customer service skills
· Positive and passionate about technology
· Good problem-solving skills
· 1st/2nd-Line level experience, with most of O365, MS Desktop (Windows 7, 10), MS Server (2016, 2019), Network and Cabling, MS Office, Antivirus and Printers
Job Offer
40 hours per week - 08:30 - 17:30 Monday to Friday. We need applicants to be flexible and be available to occasionally work additional hours where required to fulfil the demands of their role. In return, a competitive salary is offered and a fun and rewarding environment for you to succeed.
Benefits include:
· Company van
· 25 days holiday
· Your Birthday as a bonus annual leave day
· Staff Bonus
· Dedicated training days with linked salary increase
· Service Desk gamification rewards; from Amazon vouchers to days off work
· Pension scheme
· Dress down Fridays
· Unlimited Free fruit and soft drinks.
· New client introduction bonus payment
· New staff introduction bonus payment
· Quarterly company-funded social events meals out, bowling, etc.
· Weekly anonymous pulse surveys to help them help you
· Free car parking
· Childcare Vouchers
· Perkbox
Advertiser: Agency
Reference: VR/03033R
Posted on: 2022-06-25 07:54:46
Send me Alert for jobs in:
IT & Telecoms - Paddock Wood, Kent
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IT and Telecoms Support Engineer
tecwork
£23000-£32000 dependant on experience and final scope
ITAM Inventory Specialist (SAM)
Canterbury Christ Church University
£37,099 - £39,347 per annum
IKONIX Telecoms Ltd
£25,000 to £35,000 Basic + Commission (Uncapped) Salary is dependent upon experience
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
IT Field Engineer
Location: Paddock Wood
Salary circa £25k
VR3033R
Due to continued growth, we are looking for an experienced IT Field Engineer to join our client's World Class Service Desk Team.
As a Field Engineer, you will primarily responsible for providing onsite technical support to the client base, the role will involve troubleshooting and resolving issues relating to client infrastructure and end-users devices.
Our ideal candidate will be an experienced Technical Field Support Engineer from a Managed Service Provider background. You will be customer-facing, motivated and a natural problem-solver. A passion for IT and providing outstanding customer experience is essential.
Responsibilities of the role:
· Provide onsite 1st/2nd line support to clients
· Onsite Installation work
· Achieve both personal and team Golden KPIs targets such as customer satisfaction
· Working in order of SLA and priority of tickets
· System documentation
What you will need:
· Ideally you will be from a Managed Service background
· Clean driving license
· Great customer service skills
· Positive and passionate about technology
· Good problem-solving skills
· 1st/2nd-Line level experience, with most of O365, MS Desktop (Windows 7, 10), MS Server (2016, 2019), Network and Cabling, MS Office, Antivirus and Printers
Job Offer
40 hours per week - 08:30 - 17:30 Monday to Friday. We need applicants to be flexible and be available to occasionally work additional hours where required to fulfil the demands of their role. In return, a competitive salary is offered and a fun and rewarding environment for you to succeed.
Benefits include:
· Company van
· 25 days holiday
· Your Birthday as a bonus annual leave day
· Staff Bonus
· Dedicated training days with linked salary increase
· Service Desk gamification rewards; from Amazon vouchers to days off work
· Pension scheme
· Dress down Fridays
· Unlimited Free fruit and soft drinks.
· New client introduction bonus payment
· New staff introduction bonus payment
· Quarterly company-funded social events meals out, bowling, etc.
· Weekly anonymous pulse surveys to help them help you
· Free car parking
· Childcare Vouchers
· Perkbox
Advertiser: Agency
Reference: VR/03033R
Posted on: 2022-06-25 07:54:46
I want to receive the latest job alerts for:
IT & Telecoms jobs in Paddock Wood, Kent
IT and Telecoms Support Engineer
tecwork
£23000-£32000 dependant on experience and final scope
ITAM Inventory Specialist (SAM)
Canterbury Christ Church University
£37,099 - £39,347 per annum
IKONIX Telecoms Ltd
£25,000 to £35,000 Basic + Commission (Uncapped) Salary is dependent upon experience
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