IT Support Technician & Trainer
  £20000 - £25000 per annum
  Herne Bay, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


IT Support Technician & Trainer
Location: Herne Bay
Salary £29k - £25k DOE

We have a fantastic opportunity for an IT Support Technician to join our client who is a leading Law Firm based in Herne Bay but you will be providing IT support across all of their local branches.



User Support

* Providing a help desk service for all users, investigating and resolving error messages and problems; providing on the spot tutorials; escalating to the IT Manager or external suppliers when necessary and reporting persistent problems to the IT Manager.
* Performing routine maintenance on user's machines including adding/removing, re-installing software, installing hardware etc.
* Working with switches, hubs and cabling up network points for users as required.
* Working with servers for problem solving, maintenance and updates.
* Working with photocopiers and photocopier management software to setup and support users; Setting up and supporting dual screens and monitor arms.
* Office moves - moving and reinstalling pc equipment and furniture across all branches asrequired (use of the Firm's vehicle).



Training
* Training new and existing users on the Firm's systems and software and cybersecurity best practices.
* Creating and updating user training material such as guides and videos for all systems and software.
* Helping users get the most out of the firm's software and systems.

Experience

* Previous experience of working in a busy office environment supporting users with their desktop software, hardware and networking problems.
* Experience of working in a legal environment
* Previous experience of delivering training on a one-to-one basis or in small groups



Specialist Skills/ Ability/Knowledge

A thorough working knowledge of:

* MS Windows 10 Professional
* Coding experience (any of the following; HTML5, XML, SQL)
* Microsoft Office including;

* Word Styles, Macros and Templates;
* Excel formulas and spreadsheet manipulation;
* Outlook calendars, message rules, tasks etc

* Supporting and troubleshooting a range of business applications
* Networked printers and print management solutions
* Telephone system administration

Experience using server tools like Server Manager, Active Directory for Users and computers, and group Policy Manager to setup new users or to troubleshoot;



About Morgan Jones:

Morgan Jones Recruitment Consultants Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Data Protection and Information Security Policy which can be found on the Morgan Jones website.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.

To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Twitter or LinkedIn.


Advertiser: Agency

Reference: 10770

Posted on: 2021-08-21 06:34:29

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IT Support Technician & Trainer
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  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


IT Support Technician & Trainer
Location: Herne Bay
Salary £29k - £25k DOE

We have a fantastic opportunity for an IT Support Technician to join our client who is a leading Law Firm based in Herne Bay but you will be providing IT support across all of their local branches.



User Support

* Providing a help desk service for all users, investigating and resolving error messages and problems; providing on the spot tutorials; escalating to the IT Manager or external suppliers when necessary and reporting persistent problems to the IT Manager.
* Performing routine maintenance on user's machines including adding/removing, re-installing software, installing hardware etc.
* Working with switches, hubs and cabling up network points for users as required.
* Working with servers for problem solving, maintenance and updates.
* Working with photocopiers and photocopier management software to setup and support users; Setting up and supporting dual screens and monitor arms.
* Office moves - moving and reinstalling pc equipment and furniture across all branches asrequired (use of the Firm's vehicle).



Training
* Training new and existing users on the Firm's systems and software and cybersecurity best practices.
* Creating and updating user training material such as guides and videos for all systems and software.
* Helping users get the most out of the firm's software and systems.

Experience

* Previous experience of working in a busy office environment supporting users with their desktop software, hardware and networking problems.
* Experience of working in a legal environment
* Previous experience of delivering training on a one-to-one basis or in small groups



Specialist Skills/ Ability/Knowledge

A thorough working knowledge of:

* MS Windows 10 Professional
* Coding experience (any of the following; HTML5, XML, SQL)
* Microsoft Office including;

* Word Styles, Macros and Templates;
* Excel formulas and spreadsheet manipulation;
* Outlook calendars, message rules, tasks etc

* Supporting and troubleshooting a range of business applications
* Networked printers and print management solutions
* Telephone system administration

Experience using server tools like Server Manager, Active Directory for Users and computers, and group Policy Manager to setup new users or to troubleshoot;



About Morgan Jones:

Morgan Jones Recruitment Consultants Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Data Protection and Information Security Policy which can be found on the Morgan Jones website.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.

To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Twitter or LinkedIn.


Advertiser: Agency

Reference: 10770

Posted on: 2021-08-21 06:34:29

I want to receive the latest job alerts for:

IT & Telecoms jobs in Herne Bay, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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