Service Administrator
  £17,000-£20,000
  Tunbridge Wells, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Are you proactive, organised and a great team player?

We are looking for a service administrator to join our established community project based in Tunbridge Wells.

You will administer day-to-day operations and processes, and help oversee the work of office volunteers and junior staff, ensuring the service runs smoothly. As part of a small team, you will manage enquiries and bookings by phone and email, talking to multiple clients and volunteers every day.

You will need to be a good communicator with attention to detail, and have great customer service and organisational skills. This is a busy and much-valued service so you should be able to deal with unexpected issues and then refocus on the task at hand.

Working alongside our finance team, you will prepare client invoices, chase outstanding payments and process volunteer expenses. You will be trained to use our bespoke database so should be confident in learning and using IT, and be able to enter data efficiently and accurately.

There will be opportunities to promote the service and speak to community groups and others, so a car driver is essential.

This is a great role for someone with admin or customer experience, or for someone starting a career in this field.

Do you have the right skills and drive for the role?



Imago is a long established, well respected and effective charity working across Kent, Medway, London and East Sussex to deliver a range of services to individuals, voluntary and community organisations, and the public and private sector.

Our mission is to promote, develop and facilitate social action, support independence and empower communities. User and volunteer engagement, leadership and involvement in decision-making are core principles.

We deliver a wide range of services in partnership with funders, public sector commissioners and private sector sponsors to children and young people, older people, carers, and volunteers.

Underpinning our work is a commitment to excellence, evidencing impact and safeguarding vulnerable people. Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Imago offers a competitive remuneration package consisting of salary, contributory pension, healthcare benefits and 25 days annual leave plus Bank Holidays.
Post is subject to references and an enhanced Disclosure and Barring Service check
Please either submit your CV with a short covering note outlining your CURRENT SALARY or visit our website at www.imago.community for a full application.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. These include: race, religion, creed, colour, national and ethnic origin, political beliefs, gender, sexual orientation, age, disability (including mental illness), HIV status, marital or civil partnership status, pregnancy or maternity/paternity status, responsibility for dependants, appearance, geographical area, social class, income level or criminal record.

Imago aims to create a culture that respects and values each other’s differences. Imago sees these differences as an asset to our work as they improve our ability to meet the needs of the organisations and people we serve. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within the communities we serve.


Advertiser: Direct Employer

Reference: CTSC280721

Posted on: 2021-08-28 14:02:36

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Service Administrator
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Are you proactive, organised and a great team player?

We are looking for a service administrator to join our established community project based in Tunbridge Wells.

You will administer day-to-day operations and processes, and help oversee the work of office volunteers and junior staff, ensuring the service runs smoothly. As part of a small team, you will manage enquiries and bookings by phone and email, talking to multiple clients and volunteers every day.

You will need to be a good communicator with attention to detail, and have great customer service and organisational skills. This is a busy and much-valued service so you should be able to deal with unexpected issues and then refocus on the task at hand.

Working alongside our finance team, you will prepare client invoices, chase outstanding payments and process volunteer expenses. You will be trained to use our bespoke database so should be confident in learning and using IT, and be able to enter data efficiently and accurately.

There will be opportunities to promote the service and speak to community groups and others, so a car driver is essential.

This is a great role for someone with admin or customer experience, or for someone starting a career in this field.

Do you have the right skills and drive for the role?



Imago is a long established, well respected and effective charity working across Kent, Medway, London and East Sussex to deliver a range of services to individuals, voluntary and community organisations, and the public and private sector.

Our mission is to promote, develop and facilitate social action, support independence and empower communities. User and volunteer engagement, leadership and involvement in decision-making are core principles.

We deliver a wide range of services in partnership with funders, public sector commissioners and private sector sponsors to children and young people, older people, carers, and volunteers.

Underpinning our work is a commitment to excellence, evidencing impact and safeguarding vulnerable people. Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Imago offers a competitive remuneration package consisting of salary, contributory pension, healthcare benefits and 25 days annual leave plus Bank Holidays.
Post is subject to references and an enhanced Disclosure and Barring Service check
Please either submit your CV with a short covering note outlining your CURRENT SALARY or visit our website at www.imago.community for a full application.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. These include: race, religion, creed, colour, national and ethnic origin, political beliefs, gender, sexual orientation, age, disability (including mental illness), HIV status, marital or civil partnership status, pregnancy or maternity/paternity status, responsibility for dependants, appearance, geographical area, social class, income level or criminal record.

Imago aims to create a culture that respects and values each other’s differences. Imago sees these differences as an asset to our work as they improve our ability to meet the needs of the organisations and people we serve. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within the communities we serve.


Advertiser: Direct Employer

Reference: CTSC280721

Posted on: 2021-08-28 14:02:36

I want to receive the latest job alerts for:

Administration and Customer Service and Charity jobs in Tunbridge Wells, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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