This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
I.T. Helpdesk Administrator
Maidstone
up to £20k DOE
VR/02958JD
Our client, an established Managed Service Provider, is looking for an experienced and confident administrator to join their team. The ideal candidate will be technically-minded with administration/customer services experience who works and communicates well within a Team. Work from home every Wednesday.
Required Skills:
• Excellent telephone manner
• Good customer service skills
• Able to build rapport with clients
• Uses own initiative
• Excellent communication skills
The Role:
• Office-based administration duties, primarily for the IT Support Department, but may also work with other departments
• Answering incoming calls
• Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
• Managing support ticket/queue and reporting to line Manager(s)
• Booking in work and making appointments including diarising scheduled tickets
• Logging Hardware and Software serial numbers and information
Advertiser: Agency
Reference: VR/02958JD
Posted on: 2021-12-04 15:25:15
Send me Alert for jobs in:
Administration - Maidstone, Kent
Email Address
Recruitment Solutions Folkestone Ltd
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£24-26,000 + benefits
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
I.T. Helpdesk Administrator
Maidstone
up to £20k DOE
VR/02958JD
Our client, an established Managed Service Provider, is looking for an experienced and confident administrator to join their team. The ideal candidate will be technically-minded with administration/customer services experience who works and communicates well within a Team. Work from home every Wednesday.
Required Skills:
• Excellent telephone manner
• Good customer service skills
• Able to build rapport with clients
• Uses own initiative
• Excellent communication skills
The Role:
• Office-based administration duties, primarily for the IT Support Department, but may also work with other departments
• Answering incoming calls
• Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
• Managing support ticket/queue and reporting to line Manager(s)
• Booking in work and making appointments including diarising scheduled tickets
• Logging Hardware and Software serial numbers and information
Advertiser: Agency
Reference: VR/02958JD
Posted on: 2021-12-04 15:25:15
I want to receive the latest job alerts for:
Administration jobs in Maidstone, Kent
Recruitment Solutions Folkestone Ltd
Attractive Sal & Bens Package
Hays Specialist Recruitment Ltd
£26000.0 - £27000.0 per annum + £26,000
KHR - Recruitment Specialists
£32000 - £34000 per annum + + Benefits
E Commerce Administrator - Hybrid Working
Recruitment Solutions Folkestone Ltd
Attractive sal & bens package
Recruitment Solutions South East Ltd
£24-26,000 + benefits
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