I.T. Helpdesk Administrator
  up to £20k DOE
  Maidstone, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


I.T. Helpdesk Administrator
Maidstone
up to £20k DOE
VR/02958JD

Our client, an established Managed Service Provider, is looking for an experienced and confident administrator to join their team. The ideal candidate will be technically-minded with administration/customer services experience who works and communicates well within a Team. Work from home every Wednesday.

Required Skills:
• Excellent telephone manner
• Good customer service skills
• Able to build rapport with clients
• Uses own initiative
• Excellent communication skills

The Role:
• Office-based administration duties, primarily for the IT Support Department, but may also work with other departments
• Answering incoming calls
• Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
• Managing support ticket/queue and reporting to line Manager(s)
• Booking in work and making appointments including diarising scheduled tickets
• Logging Hardware and Software serial numbers and information


Advertiser: Agency

Reference: VR/02958JD

Posted on: 2021-12-04 15:25:15

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Administration - Maidstone, Kent

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I.T. Helpdesk Administrator
  up to £20k DOE
  Maidstone, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


I.T. Helpdesk Administrator
Maidstone
up to £20k DOE
VR/02958JD

Our client, an established Managed Service Provider, is looking for an experienced and confident administrator to join their team. The ideal candidate will be technically-minded with administration/customer services experience who works and communicates well within a Team. Work from home every Wednesday.

Required Skills:
• Excellent telephone manner
• Good customer service skills
• Able to build rapport with clients
• Uses own initiative
• Excellent communication skills

The Role:
• Office-based administration duties, primarily for the IT Support Department, but may also work with other departments
• Answering incoming calls
• Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
• Managing support ticket/queue and reporting to line Manager(s)
• Booking in work and making appointments including diarising scheduled tickets
• Logging Hardware and Software serial numbers and information


Advertiser: Agency

Reference: VR/02958JD

Posted on: 2021-12-04 15:25:15

I want to receive the latest job alerts for:

Administration jobs in Maidstone, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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  New Appointments Group

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E Commerce Administrator

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