Logistics Customer Service Advisor

  • £30000.00 - £32000.00 per annum + pension, shopping discounts
  • Dartford, Kent
  • Hays Home Counties

A Customer Service Advisor role in Kent paying up to £32,000 proactively responding to customer queries.

Your new company

Based in Dartford, this logistics organisation is recognised for its outstanding service provided to customers globally. Their aim is to make each customer's need a priority and seeks to find the best resolution.

Your new role

You will help to ensure that quality customer satisfaction is delivered by working towards strict deadlines and targets. You will be required to monitor customer orders to provide updates promptly, whilst also working to problem solve arising issues with stakeholders and handle complaints at first hand.

What you'll need to succeed

To be considered for the role you must be based locally to Dartford or be able to commute within a reasonable time. You must have previous experience in sea logistics, with proven involvement in export operations and freight forwarding services. You will need to have the ability to problem solve, manage time, and have great collaborative abilities including teamwork and organisation skills. Experience of working and adapting to new technologies would desirable.

What you'll get in return

You will be offered a salary of up to £32,000. You'll receive 23 days holiday plus 8 bank holidays, pension and shopping discounts. Role will be remote but will progress to 2 days at home and 3 days in the office. You will work full-time Monday to Friday 9:00am to 5:00pm.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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  • Advertiser: Agency
  • Reference: 4009879