Member Support Executive
  From £22,000-£24,000 DOE
  Work from home
  permanent,part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


The Recruitment Network is the largest and fastest growing global community of recruitment leaders and we are passionate about helping them drive performance and profitability, with purpose.

If you want to help people exercise their potential, and like the sound of transforming individuals, teams and businesses to achieve what they are capable of, we might just have a great opportunity for you.

We are lucky enough to be an intentionally remote business, working from home full time but getting together for team meetings and any excuse for a social (as soon as we’re allowed).

Ideally our new recruit would be local-ish to the Ashford area with a space at home suitable for focus and productivity.

Salary – We are looking to offer £22,000 - £24,000 pro rata for this role (doe) - with 25 days holiday, pension and WFH reimbursement

Hours – As this is a flexible, part time role we are looking for someone to work hours every weekday totalling 20 hours per week. We can work with you to work out the exact timings of these hours!

When we need you – we are ideally looking for someone to start with us at the beginning of August but will obviously work with the right person to find the best date for everyone.

Who are we?

We’ve been around for 15 years. We’re good at what we do and we’ve got a fantastic team. 5 years ago we launched a new service – The Recruitment Network (TRN) – which helps recruitment entrepreneurs achieve their ambitions and it’s gone from strength to strength attracting entrepreneurs from around the world. “Quite simply a unique type of club!’

We’re now ready for the next step

So, what will you be doing?

The support of our clients and their teams is absolutely paramount so we are looking for someone to;

• Help members of the TRN Club make the most of their membership experience
• Proactively support the members by directing them to tools, support, learning and events
• Identify gaps and opportunities and ensure members are held accountable to the actions which will help their business, feel supported and valued
• Respond to queries which come in via whichever channel is the most appropriate
• Identify opportunities to wow members and influence member loyalty
• Review member data and identify gaps and priorities for focus
• Generate ideas which will improve the content and product
• Be responsible for TRN World and TRN World Plus members and presenting ideas to help drive engagement and loyalty

If you’re successful, you’ll soon realise that a job in the Ops Team is varied and fast paced. You will be involved many things and will be expected to multi-task with ease and finesse!

As the business is very team led, there could be some of the following:

• Uploading daily/weekly content and events to TRN World (our online platform)
• Supporting with online event management and associated administration
• Setting up zoom meetings and diary management
• Document formatting/PowerPoint creation
• CRM maintenance

As part of your induction, you will learn more about the business, our products and how we work.

We will need you to have knowledge of Microsoft Office and Outlook. Knowledge of the recruitment industry is useful but not essential, and the use of our online systems can be taught (you just need to be hungry to learn and have a decent brain). We will give you the support you need.

The main things we need you to be damned good at are;

• Personal organisation and time management – otherwise you won’t survive very long!
• Written and verbal communications
• Interpersonal skills (face to face and on the telephone)
• Problem solving
• Attention to detail is a huge one for us

Lastly, but most importantly, we will need you to be;

• Positive
• Reliable
• Passionate
• Pro-active and focused
• Strong work ethic
• Conscientious
• Good sense of humour
• Customer orientated
• Deadline driven
• A team player

If this sounds like you then nothing should stop you sending us your CV – we look forward to meeting you!


Advertiser: Direct Employer

Reference:

Posted on: 2021-07-09 15:04:22

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Member Support Executive
  From £22,000-£24,000 DOE
  Work from home
  permanent,part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


The Recruitment Network is the largest and fastest growing global community of recruitment leaders and we are passionate about helping them drive performance and profitability, with purpose.

If you want to help people exercise their potential, and like the sound of transforming individuals, teams and businesses to achieve what they are capable of, we might just have a great opportunity for you.

We are lucky enough to be an intentionally remote business, working from home full time but getting together for team meetings and any excuse for a social (as soon as we’re allowed).

Ideally our new recruit would be local-ish to the Ashford area with a space at home suitable for focus and productivity.

Salary – We are looking to offer £22,000 - £24,000 pro rata for this role (doe) - with 25 days holiday, pension and WFH reimbursement

Hours – As this is a flexible, part time role we are looking for someone to work hours every weekday totalling 20 hours per week. We can work with you to work out the exact timings of these hours!

When we need you – we are ideally looking for someone to start with us at the beginning of August but will obviously work with the right person to find the best date for everyone.

Who are we?

We’ve been around for 15 years. We’re good at what we do and we’ve got a fantastic team. 5 years ago we launched a new service – The Recruitment Network (TRN) – which helps recruitment entrepreneurs achieve their ambitions and it’s gone from strength to strength attracting entrepreneurs from around the world. “Quite simply a unique type of club!’

We’re now ready for the next step

So, what will you be doing?

The support of our clients and their teams is absolutely paramount so we are looking for someone to;

• Help members of the TRN Club make the most of their membership experience
• Proactively support the members by directing them to tools, support, learning and events
• Identify gaps and opportunities and ensure members are held accountable to the actions which will help their business, feel supported and valued
• Respond to queries which come in via whichever channel is the most appropriate
• Identify opportunities to wow members and influence member loyalty
• Review member data and identify gaps and priorities for focus
• Generate ideas which will improve the content and product
• Be responsible for TRN World and TRN World Plus members and presenting ideas to help drive engagement and loyalty

If you’re successful, you’ll soon realise that a job in the Ops Team is varied and fast paced. You will be involved many things and will be expected to multi-task with ease and finesse!

As the business is very team led, there could be some of the following:

• Uploading daily/weekly content and events to TRN World (our online platform)
• Supporting with online event management and associated administration
• Setting up zoom meetings and diary management
• Document formatting/PowerPoint creation
• CRM maintenance

As part of your induction, you will learn more about the business, our products and how we work.

We will need you to have knowledge of Microsoft Office and Outlook. Knowledge of the recruitment industry is useful but not essential, and the use of our online systems can be taught (you just need to be hungry to learn and have a decent brain). We will give you the support you need.

The main things we need you to be damned good at are;

• Personal organisation and time management – otherwise you won’t survive very long!
• Written and verbal communications
• Interpersonal skills (face to face and on the telephone)
• Problem solving
• Attention to detail is a huge one for us

Lastly, but most importantly, we will need you to be;

• Positive
• Reliable
• Passionate
• Pro-active and focused
• Strong work ethic
• Conscientious
• Good sense of humour
• Customer orientated
• Deadline driven
• A team player

If this sounds like you then nothing should stop you sending us your CV – we look forward to meeting you!


Advertiser: Direct Employer

Reference:

Posted on: 2021-07-09 15:04:22

I want to receive the latest job alerts for:

Part-Time and Administration and Customer Service jobs in Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Customer Service Executive

  KHR - Recruitment Specialists

  £25000 - £25800 per annum + Fantastic Benefits

  Dartford, Kent

Lunchtime Supervisor

  Wilmington Academy

  Actual salary £3,749 per annum (£22,072 full time equivalent)

  Dartford, Kent

Admin/Sales Support

  Recruitment Solutions South East Ltd

  £24-26000 + benefits

  Tunbridge Wells, Kent

Customer Support Advisor

  PowaKaddy International

  up to £24,000 per annum

  Sittingbourne, Kent

Customer Service Representative, GAYE

  CAF

  £24,179

  Kings Hill, Tonbridge and Malling, Kent

Customer Service Advisor

  Premier Work Support

  Up to £12.51 per hour + PLUS holiday accrual

  Dartford, Kent

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