This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Customer Care Administrator
South Kent
Permanent
£20k
My client, a successful and established organisation are looking for a flexible and reliable Customer Care Administrator to join their friendly and reliable team.
This position offers flexi/ hybrid working.
Duties include:
* Acting as the initial point of contact for customers via telephone, email and electronic correspondence providing technical advice regarding products and services offered
* Customer order processing; providing quotes and pricing, updating customers on tracking and delivery, stock management and chasing payments
* Overseeing order despatches and dealing with any daily delivery problems or returns, updating reporting spreadsheets regularly
* Managing the invoicing process for all despatched orders; sending invoices electronically, collecting PO numbers and keeping customers billing records up to date
* Supporting the Sales department with sales data on customer orders and other various tasks when required
* Operations; working with production planning and quality team to ensure orders and stock are produced on time to meet customers' requirements and liaising with the warehouse regarding stock
* Upselling products where possible
* After service calls to gain feedback and give the customer a great service
* General office Administrative tasks
* Liaising with staff to ensure client satisfaction
The right candidate will have/be:
* Strong organisation skills
* Helpful, reliable, and confident
* The ability to multitask
* Strong using all MS Office applications
* Previous experience working with invoicing and billing queries
* A meticulous attention to detail
* Intermediate or above skills using Excel
* A good telephone manner
* A strong academic record demonstrating your numeracy and literacy skills
If you are interested in joining an inclusive and expanding organisation and meet the above criteria, please do not hesitate to send your CV for immediate consideration!
This role is being handled by Nicole Hill, Permanent Specialist for Pearson Whiffin Recruitment
Advertiser: Agency
Reference: BSNH/CSA
Posted on: 2021-07-11 13:14:20
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Administration - Customer Service - Folkestone, Kent
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Customer Service Administrator
KHR - Recruitment Specialists
£24000 - £26000 per annum + + Benefits
Commercial Services Interim & Executive Search
£27000 - £30000 per annum
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Customer Care Administrator
South Kent
Permanent
£20k
My client, a successful and established organisation are looking for a flexible and reliable Customer Care Administrator to join their friendly and reliable team.
This position offers flexi/ hybrid working.
Duties include:
* Acting as the initial point of contact for customers via telephone, email and electronic correspondence providing technical advice regarding products and services offered
* Customer order processing; providing quotes and pricing, updating customers on tracking and delivery, stock management and chasing payments
* Overseeing order despatches and dealing with any daily delivery problems or returns, updating reporting spreadsheets regularly
* Managing the invoicing process for all despatched orders; sending invoices electronically, collecting PO numbers and keeping customers billing records up to date
* Supporting the Sales department with sales data on customer orders and other various tasks when required
* Operations; working with production planning and quality team to ensure orders and stock are produced on time to meet customers' requirements and liaising with the warehouse regarding stock
* Upselling products where possible
* After service calls to gain feedback and give the customer a great service
* General office Administrative tasks
* Liaising with staff to ensure client satisfaction
The right candidate will have/be:
* Strong organisation skills
* Helpful, reliable, and confident
* The ability to multitask
* Strong using all MS Office applications
* Previous experience working with invoicing and billing queries
* A meticulous attention to detail
* Intermediate or above skills using Excel
* A good telephone manner
* A strong academic record demonstrating your numeracy and literacy skills
If you are interested in joining an inclusive and expanding organisation and meet the above criteria, please do not hesitate to send your CV for immediate consideration!
This role is being handled by Nicole Hill, Permanent Specialist for Pearson Whiffin Recruitment
Advertiser: Agency
Reference: BSNH/CSA
Posted on: 2021-07-11 13:14:20
I want to receive the latest job alerts for:
Administration and Customer Service jobs in Folkestone, Kent
Customer Service Administrator
KHR - Recruitment Specialists
£24000 - £26000 per annum + + Benefits
Commercial Services Interim & Executive Search
£27000 - £30000 per annum
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