I'm recruiting for an award winning retail company who are looking for a CRM and Retention Specialist to join their expanding Marketing team. This is the perfect role for someone who knows their way around the CRM system, but also wants to work for a company where you are a supported and valued member of the team....which also means you get AMAZING company perks! But before that, lets tell you a little more about the role and who the ideal candidate would be as this is a role to help drive customer retention and reactivation across multiple marketing channels.

Key Responsibilities:

** Increase customer loyalty through marketing channels
** Drive repeat purchase through campaigns and new initiatives
** Develop automation triggers and events for in the moment messaging.
** Work with all digital marketing channels for a full 360 retention experience.
** Provide relevant content to our customers in real time
** Help in delivering new retention strategies


Key Skills:

** 3+ years experience with CRM tools at an e-commerce retailer
** Strong knowledge of digital marketing channels and best practices
** Proficient in handling data across multiple platforms
** Solid Experience in Google Analytics and Excel
** Experienced in building advanced customer segments and dynamic conditions
** Worked with marketing projects and helped through to delivery
** Strong attention to detail, quality and accuracy
** Self-motivated and thrives in a fast-paced environment


This role comes with great company perks such as:

** Flexi working
** Pension plan
** Health Plan
** In house yoga classes
** Generous holiday allowance

If you'd like to find out more then please get in touch asap!