Flint Group Insurance are a specialist insurance broker based in Orpington Kent, with an additional office in Chelmsford. Our business is split into 4 main departments: Commercial Business Non-Motor, Commercial Motor Fleet and Motor Trade, Private Clients Home and Motor, Personal Lines – Car, Van and Home. These departments are all supported by an Operations Team which includes Compliance, Training and Development, Management Information and other key support roles.

This role will be working as part of a team to ensure Flint’s quality standards are being met.

OBJECTIVE

You will be completing internal audits primarily on New Business and Renewals but also extending out to other processes across the business. You will carefully analyse your findings against company set standards and provide detailed feedback. You will provide monthly reporting summaries of your feedback to the management team

DUTIES & RESPONSIBILITIES

- Develop a knowledge for the business and understand company standards
- Audit New Business and Renewal cases and feedback to management
- Produce monthly & weekly feedback summary reports
- Positively contribute to drive an improved standards culture
- Various other tasks to ensure the operations team continues to support the business.

All Job Holders are required to:

- Adhere to FCA guidelines and government legislation
- Adhere to the Flint policies and procedures outlined in the Employee Handbook
- Carry out reasonable ad-hoc tasks as requested by supervisors, managers or Directors
- Attend statutory, essential and mandatory training
- Respect the confidentiality of all matters relating to their employment and other members of staff. All members of staff are required to
comply with the requirements of the Data Protection Act 1998.



** YOU CAN ALSO APPLLY HERE: https://hr.breathehr.com/v/quality-auditor-15024 **