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IT Infrastructure Engineer

  • £45,000 - £55,000
  • Maidstone, Kent
  • Venrec Recruitment
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Venrec are pleased to be recruiting on behalf of our client for a Senior IT Infrastructure Engineer to join their successful IT support company based in Maidstone.

This role entails

Providing excellent customer service to clients

Develop longstanding relationships with clients

Providing solutions to complex technical problems

Working as part of a team to ensure that all client issues are dealt with in a timely manner.

Generating proposals for the sales team

Monitor data centre services' performance, availability and reliability. Resolve any predicted issues before they become critical.

Provide 3rd line complex technical support and troubleshooting to resolve issues escalated within the team or help desk

A successful candidate will have the following skills

Ability to work both independently and as part of a team

Confidence speaking to clients

High level knowledge of all common Microsoft server and desktop platforms and have proven experience with Office 365 - both configuration and deployment

Strong understanding of VPN technologies

Strong Cisco CLI skills (IOS, IOS XR and ASA)

Advanced networking skills for switching, routing and security

Experience with Linux - primarily around LAMP servers

Experience with VOIP solutions and supporting infrastructure

The salary for this role is up to £55,000 depending on experience

  • Advertiser: Agency
  • Posted on: 20/02/2021 07:23