This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Technical Support Analyst role in the Housing Sector, based in West Kent, perm position, paying up to £28,500
Exciting opportunity for a professional and experienced Technical Support Analyst to join a team of four. You'll be responsible for completing technical and administrative tasks for IT projects and providing 1st/2nd line support when required.
You will need to have excellent customer service skills, be approachable and have an aptitude for learning new IT skills. You will also be a logical problem solver and have a flexible approach to your workload.
Responsibilities will include,
*Completion of technical and admin tasks for IT projects - including configuration and implementation of new equipment and systems, structured research into alternative solutions to user requirements, creation of project documentation - plans, tasks and testing records.
*Provide support and guidance for IT systems, enabling customers to use the applications efficiently.
*Co-ordinate the allocation of tickets to the IT team, escalate when required to 3rd line support providers and work with them to ensure resolution.
*Work with the 3rd line support provider to ensure that all elements of the IT infrastructure receive regular security and software updates
*Maintain accurate technical records relating to IT infrastructure for business continuity and reference purposes
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Advertiser: Agency
Reference: 3843655
Posted on: 2020-11-20 08:23:57
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IT & Telecoms - Sevenoaks, Kent
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Technical Support Analyst role in the Housing Sector, based in West Kent, perm position, paying up to £28,500
Exciting opportunity for a professional and experienced Technical Support Analyst to join a team of four. You'll be responsible for completing technical and administrative tasks for IT projects and providing 1st/2nd line support when required.
You will need to have excellent customer service skills, be approachable and have an aptitude for learning new IT skills. You will also be a logical problem solver and have a flexible approach to your workload.
Responsibilities will include,
*Completion of technical and admin tasks for IT projects - including configuration and implementation of new equipment and systems, structured research into alternative solutions to user requirements, creation of project documentation - plans, tasks and testing records.
*Provide support and guidance for IT systems, enabling customers to use the applications efficiently.
*Co-ordinate the allocation of tickets to the IT team, escalate when required to 3rd line support providers and work with them to ensure resolution.
*Work with the 3rd line support provider to ensure that all elements of the IT infrastructure receive regular security and software updates
*Maintain accurate technical records relating to IT infrastructure for business continuity and reference purposes
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Advertiser: Agency
Reference: 3843655
Posted on: 2020-11-20 08:23:57
I want to receive the latest job alerts for:
IT & Telecoms jobs in Sevenoaks, Kent
IT and Telecoms Support Engineer
tecwork
£23000-£32000 dependant on experience and final scope
Senior Service Analyst (Manufacturing)
KHR - Recruitment Specialists
+ Company Benefits
Canterbury Christ Church University
£44,263 - £54,395 per annum
Mechanical and Electrical Technician
Eurotunnel
Salary: Circa. £40k + shift pay and benefits
Hays Specialist Recruitment
£35000.0 - £38000.0 per annum + £35K to £38K Pro rata
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