This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Due to company growth, we are looking for an enthusiastic 1st Line Technician to join our team. Based in Tunbridge Wells, Fluent Technologies are a fast-growing IT services provider, and are part of the larger Fluent Group which covers Telecoms services, as well as data/mobile services.
We are recruiting for a 1st Line Technician to expand our team and are looking for an individual with a good work ethic, someone willing going the extra mile for a customer, but also who can have a laugh as we have a great office atmosphere.
As a 1st line Technician you will be the first point of contact for customers, providing remote support and troubleshooting on a very mixed range of issues. There will be exposure to more technical issues, and the team are always happy to help and improve a colleague’s technical knowledge. You will also attend customer sites with a senior technician to aid with development and experience.
We operate a policy of promotion from within – all our technicians have had at least one promotion in the last year – so there is progression, and a career for the right candidate.
Tasks and responsibilities:
• Resolving IT issues remotely over the phone and via email
• Troubleshooting desktop software and hardware issues
• Building, repairing and configuring desktop machines for customers
• Troubleshooting basic printer issues
• Setting up new user accounts and mailboxes
• Setting up email accounts on mobile devices
• Troubleshooting basic network issues such as incorrect TCP/IP settings
• Liaising with external suppliers in regard to equipment repair under warranty
Desired skills:
• Microsoft Office and Office 365
• Operating Systems: Microsoft Windows 7, 8, 8.1 and 10
• Basic understanding of Windows networking and some TCP/IP, DNS and DHCP
• Communication skills
• Good time keeping
• Capable of working well under pressure
Other Details:
• Company polo's, jumpers and work trousers provided - No shirt and tie!
• Monthly team lunch budget
• Pluralsight training account provided
• Company vehicles provided for site visits
The salary on offer is up to £21,000 DOE, incentives and Workplace pension. 20 days annual leave, plus bank holidays.
Advertiser: Direct Employer
Reference:
Posted on: 2020-07-29 06:43:58
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Due to company growth, we are looking for an enthusiastic 1st Line Technician to join our team. Based in Tunbridge Wells, Fluent Technologies are a fast-growing IT services provider, and are part of the larger Fluent Group which covers Telecoms services, as well as data/mobile services.
We are recruiting for a 1st Line Technician to expand our team and are looking for an individual with a good work ethic, someone willing going the extra mile for a customer, but also who can have a laugh as we have a great office atmosphere.
As a 1st line Technician you will be the first point of contact for customers, providing remote support and troubleshooting on a very mixed range of issues. There will be exposure to more technical issues, and the team are always happy to help and improve a colleague’s technical knowledge. You will also attend customer sites with a senior technician to aid with development and experience.
We operate a policy of promotion from within – all our technicians have had at least one promotion in the last year – so there is progression, and a career for the right candidate.
Tasks and responsibilities:
• Resolving IT issues remotely over the phone and via email
• Troubleshooting desktop software and hardware issues
• Building, repairing and configuring desktop machines for customers
• Troubleshooting basic printer issues
• Setting up new user accounts and mailboxes
• Setting up email accounts on mobile devices
• Troubleshooting basic network issues such as incorrect TCP/IP settings
• Liaising with external suppliers in regard to equipment repair under warranty
Desired skills:
• Microsoft Office and Office 365
• Operating Systems: Microsoft Windows 7, 8, 8.1 and 10
• Basic understanding of Windows networking and some TCP/IP, DNS and DHCP
• Communication skills
• Good time keeping
• Capable of working well under pressure
Other Details:
• Company polo's, jumpers and work trousers provided - No shirt and tie!
• Monthly team lunch budget
• Pluralsight training account provided
• Company vehicles provided for site visits
The salary on offer is up to £21,000 DOE, incentives and Workplace pension. 20 days annual leave, plus bank holidays.
Advertiser: Direct Employer
Reference:
Posted on: 2020-07-29 06:43:58
I want to receive the latest job alerts for:
IT & Telecoms jobs in Tunbridge Wells, Kent
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£35000.0 - £38000.0 per annum + £35K to £38K Pro rata
Canterbury Christ Church University
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