Customer Service Agent- French Speaking

  • £23,034
  • Folkestone, Kent
  • Manpower - Ashford

Manpower’s client, one of our largest local employers for the past 25 years, are looking for talented individuals with expertise in Customer Service and Sales to join a diverse multi-cultural Bilingual team.

We are looking for individuals who are flexible with hours which meet the customer business demand and that can demonstrate the below qualities:

• Passion for customer service and sales

• Excellent communication skills

• A professional, can-do attitude

• Confident use of the keyboard and data entry

• Exceptional telephone manner

• The ability to work efficiently and follow procedures

• Experience of working to sales targets

• Keen problem-solving skills

All applicant must be fluent in both French and English

The successful candidate will be responsible for generating revenue whilst giving a memorable customer experience. There is also the opportunity to grow in the role, where you’ll be given the opportunity to multiskilled in other areas of the business expanding your knowledge further.

You will receive two weeks of comprehensive sales, customer service and product training.

Once your training is complete you will be assisted to support your development by a Team Manager and Mentor.

Hours of work

You will need to be flexible across the opening hours of Monday to Friday 08:00 – 19:00, Saturday 08:00 – 17:30 and Sunday 09:00 – 17:30 as well as Bank Holidays. Due to the current circumstances we are asking all candidates to be able to work from home and in the office.

Salary Banding

Starting at £23,034 plus Enhanced Weekend Rates and Commission

You have the opportunity to earn UNCAPPED COMMISSION from the first day you start on the phones and you get an increase in pay (extra £2.87 per hour on a Saturday and £8.07 per hour on a Sunday) if you are scheduled to work over the weekend.

Benefits offered:

Apart from the great salary they also have free parking onsite, discounted travel as well as discounts at various retail outlets including duty free shops.

If you are interested, please apply today!

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