Administrator

Administrator, £18,000 - £19,000, Aylesford, Permanent.

My client, based in Aylesford, are looking for an administrator to join the Aylesford based team. You will be working within an established team of professionals who will all have a similar skill set and background to yourself, so you will be able to interact with like-minded individuals daily.

Due to the type of clients you would be looking after, this role would suit someone who has had at least a couple of years' experience as an Administrator. The following are also very important attributes and form a large part of the role;

* Attention to detail (efficiency with auditing & checking)
* Communication (letters/emails & with account managers/each other)
* Following processes
* Basic maths understanding
* Prioritising/organisation

Main Duties;

* Answer and transfer telephone calls in accordance with company protocol and GDPR requirements.
* Check answer phone messages, record details and pass by email to relevant member of staff.
* Deal with assigned post for mid and corporate clients.
* Respond to client emails clearly and accurately.
* Build long term relationships with client contacts.
* Assist Account Manager with claims query where requested.
* Work closely with Account Manager to deliver a joined up approach to client servicing.
* Ensure the database is regularly updated and data is accurate.
* Data entry for renewing or new groups.
* Renewing policies for existing groups.
* Internal system updates when required.
* Scanning of documents/invoices and shredding of confidential information.
* Midterm amendments for mid and corporate clients.
* Add/delete dependents, confirm by letter to client & insurer.
* Calculating monthly benefit breakdowns for clients for payroll reporting purposes.
* Change of address/group secretary.
* Complete annual audits of all groups within the mid and corporate portfolio -liaise with the group secretary and insurers to ensure all data is correct.
* Check company invoices for mid and corporate clients including monthly, quarterly, annual or mid-term adjustments.
* Help other teams when other administrators are not in the office.

As an Administrator working with this company, you will be rewarded with a basic salary of up to £19,000. You will also be entitled to an excellent range of benefits.

If you are interested in this role, please click 'APPLY' and submit your CV for immediate consideration.

All successful candidates will be contacted within two working days of application.