Job Title: Resource Planner x 5

Salary: £26,560 to £31,210 per annum

Hours: 39 hours per week

Contract Type: Permanent

We're seeking five Resource Planners to join our team in Stevenage on a permanent basis. We've recently opened new offices in Stevenage and seeking diligent and resilient people responsible for making sure our repairs and maintenance service is efficiently delivered and is highly customer focused.

Clarion Housing is the largest social landlord in the country with 360,000 residents, and our repairs and maintenance service is critical to our success.

As a Resource Planner, you'll be tasked with allocating appointment slots to arrange repairs to residents' properties, and track the progress of our team of maintenance operatives to ensure these repairs are completed within their priority deadline. We'll look to you to block out holiday, sickness and staff training time in operatives' diaries, as well as schedule any necessary follow-on works.

Some of the other duties include:

* Contact all customers reminding them of the following day appointments.
* Check the previous day's diary to ensure all jobs were completed and closed down.
* Check operatives are attending appointments throughout the day
* Ensure all operatives are fully utilised with minimal travel time in order to maximise productivity.

Ideally, you'll already have demonstrable experience of working with resource scheduling software in a logistical customer focused environment and experience of scheduling teams within a repairs and maintenance environment.

Excellent interpersonal and communication skills with an aptitude for close team working are essential.

In return we offer you a competitive salary, potential to extend your experience and good training and support. This is an exciting opportunity to join our fast moving company within a brand new team, shaping and developing the service we offer our customers.

Closing Date: Thursday 12th March 2020 at midnight

For further details on this vacancy please click 'apply'.

You can download the role profile here - https://careers.clarionhg.com/media/1407/clarion-role-profile-resource-planner.pdf

Please note, you must be eligible to work in the UK in order to apply for this role.