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Customer Service Advisors Required

  • Up to £9.27 per hour
  • Kings Hill, Kent
  • Commercial Services Trading Ltd
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I am currently recruiting for an Experienced Customer Service Advisor for our client based in Kings Hill

Key Duties

* The first point of contact for complaints

* Working closely with clients, industry professionals, HR, finance

* Booking clients in to clinics and sending follow up letters

* Responding to voicemails

* Registering new clients via the online system

* Organising and planning own caseload

* Adhere to company policy and procedures at all times

* Respond to emails in a timely and effective manner

Skills Required

* Educated to secondary education level

* Excellent telephone manner

* Excellent customer service skills - the ability to be polite, diplomatic and also empathetic when dealing with sensitive issues

* Proficient in using Microsoft office packages

* Previous experience in working in an administration environment

Monday-Friday 9am-5pm (Flexibility required) for 8 weeks with a view of Permanent

You will be required to undertake a CRB Check

Connect2staff are acting as an employment agency

Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

  • Advertiser: Agency
  • Posted on: 21/03/2020 16:10
  • Reference: LT/HKH