This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Are you an experienced IT Support Engineer with excellent customer service skills? Are you looking for an exciting new job with a growing local business?
Our client, an IT and Telecoms company based in Tunbridge Wells, is looking for an experienced IT Support Engineer to join their friendly and busy team on a permanent basis.
Benefits of this role include:
- Excellent and competitive salary
- Working from home 2-3 days on a rota basis
- Continuous training and professional development
You will be providing technical IT support to a range of clients from the first point of contact to incident resolution. Your clients will range from small, independent businesses to multinational PLCs so having excellent communication skills is a must.
Duties of the role include:
- Identify, diagnose, resolve and document technical IT problems and incidents reported by clients
- 1st and 2nd Line Support including incident resolution relating to software, hardware and networking.
- Configure and implement new computer systems on client premises/homes
- Responding to incidents on client premises/homes
- Incident Management and managing own workload
- Keeping customers informed and up to date on the progress of their incidents
- Working on a rotational basis for the service desk
- Recording incidents and service requests on company Service Management software
The nature of the work requires the successful candidate to have a driving licence and own transport. After probation, working from home may be permitted.
The ideal candidate will have:
- Evidence that they have sought further education/learning opportunities successfully
- An ITIL foundation would be great but not essential
- Relevant experience in an IT support role
- Excellent customer service skills and communication skills
- The ability to communicate complex technical solutions to users of varying IT literacy
- Understanding of IT Support applications and tools like Active Directory and Call logging systems
- Solid working knowledge of current Microsoft operating systems and Office packages
- Capability to troubleshoot and repair server, desktop, laptop, mobile device and other hardware
- Knowledge of virtual server and desktop environments and technologies
- Working knowledge of current networking technologies including Firewall technology
For more information, or to apply, send CVs to Ellie or call the office.
Advertiser: Agency
Reference: EM/ITSUPPORT
Posted on: 2020-02-10 14:02:01
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Royal Tunbridge Wells, Kent
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Are you an experienced IT Support Engineer with excellent customer service skills? Are you looking for an exciting new job with a growing local business?
Our client, an IT and Telecoms company based in Tunbridge Wells, is looking for an experienced IT Support Engineer to join their friendly and busy team on a permanent basis.
Benefits of this role include:
- Excellent and competitive salary
- Working from home 2-3 days on a rota basis
- Continuous training and professional development
You will be providing technical IT support to a range of clients from the first point of contact to incident resolution. Your clients will range from small, independent businesses to multinational PLCs so having excellent communication skills is a must.
Duties of the role include:
- Identify, diagnose, resolve and document technical IT problems and incidents reported by clients
- 1st and 2nd Line Support including incident resolution relating to software, hardware and networking.
- Configure and implement new computer systems on client premises/homes
- Responding to incidents on client premises/homes
- Incident Management and managing own workload
- Keeping customers informed and up to date on the progress of their incidents
- Working on a rotational basis for the service desk
- Recording incidents and service requests on company Service Management software
The nature of the work requires the successful candidate to have a driving licence and own transport. After probation, working from home may be permitted.
The ideal candidate will have:
- Evidence that they have sought further education/learning opportunities successfully
- An ITIL foundation would be great but not essential
- Relevant experience in an IT support role
- Excellent customer service skills and communication skills
- The ability to communicate complex technical solutions to users of varying IT literacy
- Understanding of IT Support applications and tools like Active Directory and Call logging systems
- Solid working knowledge of current Microsoft operating systems and Office packages
- Capability to troubleshoot and repair server, desktop, laptop, mobile device and other hardware
- Knowledge of virtual server and desktop environments and technologies
- Working knowledge of current networking technologies including Firewall technology
For more information, or to apply, send CVs to Ellie or call the office.
Advertiser: Agency
Reference: EM/ITSUPPORT
Posted on: 2020-02-10 14:02:01
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jobs in Royal Tunbridge Wells, Kent
IT and Telecoms Support Engineer
tecwork
£23000-£32000 dependant on experience and final scope
ITAM Inventory Specialist (SAM)
Canterbury Christ Church University
£37,099 - £39,347 per annum
Refrigeration Service Engineer - London
KHR - Recruitment Specialists
Up to £38000 per annum + + Excellent Overtime + Van + Fuel Card
Intermediate building surveyor
Hays Specialist Recruitment Ltd
£35000.0 - £45000.0 per annum + £45000
Intermediate building surveyor
Hays Specialist Recruitment Ltd
£40000.0 - £48000.0 per annum + £48000
Premier Work Support
£28000 - £32000 per annum + Company Benefits
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