Customer Service Advisor

Salary: £17,250 increasing to £19,125 after 4 months

Bonuses: On average £250 per quarter

Hours: Full time and part time available (candidates must be able to work evenings and weekends on a shift basis between the below office opening times)

* Mon - Fri 8am-9pm
* Saturday 9am-5pm
* Sunday & Bank Holidays 9am-4pm

Location: Whitstable

Full training is provided; however candidates must be committed to 3 weeks of full training from 9am - 5pm

The Company:

My client is a multi-award-winning insurance group based in Whitstable, providing fantastic opportunities to develop and progress your career within a very exciting role. Full training will be provided so you will be multi-skilled to deal with different business areas.

The Job Role:

You will be the first point of contact for all incoming calls and E-contacts coming into the contact centre across the four main business streams. You would be expected to deliver the highest possible standard of customer service while demonstrating a calm, polite and confident telephone manner while adhering to all company procedures.

The Successful Applicant:

* Excellent customer service and communication skills
* Ability to demonstrate a calm and professional attitude
* Excellent data inputting skills, literacy and numeracy

What's on Offer

* 22 days annual leave plus bank holidays
* 5% pension contribution scheme
* Canteen onsite
* Healthcare benefits
* Life assurance
* Fantastic savings across over 250 big name brands including dining, entertainment, days out and much more