MSP IT Engineer
£35-40,000 - Rochester Airport Industrial Estate
The Netbox Group have launched a Managed IT Services division and we have an exciting opportunity for an experienced IT Engineer. The role covers all aspects of IT from 1st and 2nd line support upto project based 3rd line and beyond. Providing Internal support for 2 business with around 50 users and in addition externally supporting a growing varied network of clients.
Work on both Projects and BAU
Provide IT Support and troubleshoot issues that arise using a logical and structured process ensuring client issues are dealt with in a highly professional manner.
Demonstrate strong awareness of data protection, security policies and IT best practice.
Work with 3rd party vendors.
Strong technical skills with Windows Desktop, Windows Server, Exchange Server and Office 365 support.
+ Currently or recently working within an MSP or various IT based environments
+ Strong technical experience up to 2nd Line and beyond
+ Strong Experience with Microsoft Intune and Office
+ Experience configuring and managing Windows Server 2013+
+ Experience supporting and managing Windows Operating Systems Windows 7 to Windows 10
+ Patching and updating Windows Operating Systems (ideally using Connectwise and intune)
+ Experience with Microsoft Azure
+ Management experience of anti-virus and anti-malware systems
+ Working knowledge of WAN/LAN, TCP/IP, Switches, firewalls, endpoints and patching experience, wireless networks and VLANs
+ Experience with installation and remote support of desktops, printers and network tools
Project management tasks to include the following type of work
Migration of Exchange/Pop3 and IMAP and googlemail to Office 365.
Setting up SharePoint team sites and migration of data via Azure and setting up mapped drives for users to this data.
Server upgrades and migration projects with Server 2008 + and Exchange 2010 +
Introduction of servers into workgroup environments
Building servers and installing server operating systems and exchange server and SQL server
The role will both be internal (75%) and field based (25%) of the time.
Relevant IT qualifications / training
Strong passion / desire for a career in IT Support
Excellent communication and client-facing skills
Strong analytical & problem solving skills
Apply ASAP interviews available immediately