Contact Centre Team Leader
  £24,225
  Folkestone, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


We are currently looking for an experienced Contact Centre Team Leader to join a well-established travel organisation, located between Ashford and Folkestone. This is an exciting full-time, permanent opportunity for someone keen to join a busy and highly successful travel organisation.

The role: To bring brilliant coaching and management skills to drive the performance of the Travel Consultants by helping the team achieve their goals and optimum performance levels. Please note, this role will involve some weekend work.

Responsibilities:
• Motivate and inspire your team by balancing people’s individual needs with the needs of the customer
• Collaborating with other Team Managers to support the delivery of great service, bookings and team development
• Deliver feedback and performance reviews
• Use relevant data and metrics to coach and drive performance of your team members
• Be results driven and focus on driving performance whilst keeping your team engaged
• Be flexible and adaptable to the various changes throughout the business and Contact Centre

What we are looking for in an individual:
Previous experience working within a contact centre environment in a team manager position. We are looking for a strong communicator, who carries strong passion for sales and people development. A true leader who is flexible, approachable and able to make quick decisions. No two days will be the same!!

The company:
The role is working with our multiple award winning client. A top employer in Kent that uses innovative technology, is forward thinking and provides a wide choice of products and unbeatable prices to create "Less hassle, more holiday" for their seven million customers.
They are proud to offer the most amazing working conditions, a very friendly, professional and supportive environment. They train and nurture their employees, and self-development and improvement is encouraged and supported.

Salary:
You will be rewarded with a competitive salary of £24,225. Plus 25 days holiday, your birthday off, on-site parking plus many more exciting benefits.

Apply today and don’t miss out!


Please only apply if you fully match the skills and experience required. If you have not had contact from us within 72 hours of your application, due to receiving high volumes of applications, please assume that your application has been unsuccessful on this occasion.

Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on the RSFL website.


Advertiser: Agency

Reference: JECC

Posted on: 2020-01-04 15:42:26

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Contact Centre Team Leader
  £24,225
  Folkestone, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


We are currently looking for an experienced Contact Centre Team Leader to join a well-established travel organisation, located between Ashford and Folkestone. This is an exciting full-time, permanent opportunity for someone keen to join a busy and highly successful travel organisation.

The role: To bring brilliant coaching and management skills to drive the performance of the Travel Consultants by helping the team achieve their goals and optimum performance levels. Please note, this role will involve some weekend work.

Responsibilities:
• Motivate and inspire your team by balancing people’s individual needs with the needs of the customer
• Collaborating with other Team Managers to support the delivery of great service, bookings and team development
• Deliver feedback and performance reviews
• Use relevant data and metrics to coach and drive performance of your team members
• Be results driven and focus on driving performance whilst keeping your team engaged
• Be flexible and adaptable to the various changes throughout the business and Contact Centre

What we are looking for in an individual:
Previous experience working within a contact centre environment in a team manager position. We are looking for a strong communicator, who carries strong passion for sales and people development. A true leader who is flexible, approachable and able to make quick decisions. No two days will be the same!!

The company:
The role is working with our multiple award winning client. A top employer in Kent that uses innovative technology, is forward thinking and provides a wide choice of products and unbeatable prices to create "Less hassle, more holiday" for their seven million customers.
They are proud to offer the most amazing working conditions, a very friendly, professional and supportive environment. They train and nurture their employees, and self-development and improvement is encouraged and supported.

Salary:
You will be rewarded with a competitive salary of £24,225. Plus 25 days holiday, your birthday off, on-site parking plus many more exciting benefits.

Apply today and don’t miss out!


Please only apply if you fully match the skills and experience required. If you have not had contact from us within 72 hours of your application, due to receiving high volumes of applications, please assume that your application has been unsuccessful on this occasion.

Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on the RSFL website.


Advertiser: Agency

Reference: JECC

Posted on: 2020-01-04 15:42:26

I want to receive the latest job alerts for:

jobs in Folkestone, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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  Clarion Housing Group Ltd

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  KHR - Recruitment Specialists

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