Have you got admin or customer service experience in reactive and planned maintenance? Then apply now!

Job Title: Customer Care / Administrator / Scheduler

Rate: 18,000 - 22,000

Contract Type: Fixed term 6 months could turn perm

Location: Gillingham, Kent

Start Date: ASAP

Randstad CPE Contact: Elizabeth Dodd- Maidstone Branch

I am currently looking for a Customer Care Administrator/Scheduler who will work within the planned and maintenance department. The main purpose of the role is to schedule operatives out to jobs and give excellent customer service to the clients customers.

Key Responsibilities: -

* Raise applications and invoices
* Supporting contracts manager with administration tasks
* To answer and deal with all incoming office calls
* Liaise with customers and clients and schedule works
* Assist all operatives, allocate consignment notes, update spreadsheets and reports as required.
* Prepare Risk Assessments and Method Statements for the works
* Produce work packages for the operative teams and distribute in time for next days works
* To book in work for the clients assigned to you
* Creating mail merges to ensure all customers are informed of upcoming works
* Archive historical information, scan documents, file and log

Requirements:

* Must be good with IT and have experience with a similar CAFM System
* Strong administration and organisation skills
* Availability to interview next week

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.