This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Hospitality Operations Supervisor
Weddings, Corporate and Social Events
General
The Historic Dockyard Chatham is a unique and wonderful destination to host an event, with a variety of well-established venues to choose from.
We are looking for a keen, organised and confident individual with bags of energy and enthusiasm to deliver our hospitality events, working with a team to ensure our service is of the highest quality to create the perfect experience for our clients.
Reporting to: The Hospitality Sales & Operations Executive
Areas of responsibility to include:
- Leading a team to deliver excellent and professional client service at all times.
- Client liaison before and on the day of the event, as well as carrying out event set up and breakdown of each event and pre-planning customer requirements in advance of events.
- Working closely with the Sales & Operations Executive in order to deliver client expectation. This will involve working on event plans and some administration duties.
- Generating staff rota’s for all hospitality events at least a month in advance.
- Training and maintaining a high level of service from all of our staff. Implementing and maintaining strict uniform polices.
- Maintaining a high level of Health and Safety practice within all events spaces and kitchen areas as per trust policy.
- Adhering to responsible service of alcohol legislation.
- Bar supervision, ensuring the bar is ready for each event, including the ordering of stock, cellar management and stock take.
- Adhering to cash management rules and cashing up of tills at the end of each event as per trust policy.
- Reaching high KPI targets set for bar spends during event times.
- Work with the Sales & Operations Executive to spot commercial opportunities during events.
- Reporting any maintenance and repairs of any of the venues or equipment being used.
- To be able to assist in all other areas of visitor catering but primary focus to be within the Hospitality events.
Must be able to:
- Work flexible hours including weekends, evenings and daytime.
- Work alone and as part of a team.
- Demonstrate flexibility and have a strong work ethic.
- Show excellent customer care skills with a clear focus of ‘getting it right’ on every occasion.
- Lift and shift furniture in order to set up / breakdown for an event.
Essential:
- Relevant previous experience in an events and hospitality environment.
- Ability to work flexible hours.
- Knowledge of current Food and Beverage health and hygiene regulations.
- Full and clean driving licence.
- SIA trained
- Computer skills
- First Aid trained
- Personal licence holder
Please download the application form on our website www.thedockyard.co.uk. Applications submitted without a completed application form will not be considered.
The closing date for Applications is 30th November 2019.
Advertiser: Direct Employer
Reference:
Posted on: 2019-11-30 15:22:17
Send me Alert for jobs in:
Chatham, Kent
Email Address
New Appointments Group
Up to £39000 per annum
Housekeeper and Guest Support Team Member
The Commonwork Trust
£12.20 per hour rising to £12.56
Premier Work Support
Up to £11.44 per hour + PLUS holiday accrual
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Hospitality Operations Supervisor
Weddings, Corporate and Social Events
General
The Historic Dockyard Chatham is a unique and wonderful destination to host an event, with a variety of well-established venues to choose from.
We are looking for a keen, organised and confident individual with bags of energy and enthusiasm to deliver our hospitality events, working with a team to ensure our service is of the highest quality to create the perfect experience for our clients.
Reporting to: The Hospitality Sales & Operations Executive
Areas of responsibility to include:
- Leading a team to deliver excellent and professional client service at all times.
- Client liaison before and on the day of the event, as well as carrying out event set up and breakdown of each event and pre-planning customer requirements in advance of events.
- Working closely with the Sales & Operations Executive in order to deliver client expectation. This will involve working on event plans and some administration duties.
- Generating staff rota’s for all hospitality events at least a month in advance.
- Training and maintaining a high level of service from all of our staff. Implementing and maintaining strict uniform polices.
- Maintaining a high level of Health and Safety practice within all events spaces and kitchen areas as per trust policy.
- Adhering to responsible service of alcohol legislation.
- Bar supervision, ensuring the bar is ready for each event, including the ordering of stock, cellar management and stock take.
- Adhering to cash management rules and cashing up of tills at the end of each event as per trust policy.
- Reaching high KPI targets set for bar spends during event times.
- Work with the Sales & Operations Executive to spot commercial opportunities during events.
- Reporting any maintenance and repairs of any of the venues or equipment being used.
- To be able to assist in all other areas of visitor catering but primary focus to be within the Hospitality events.
Must be able to:
- Work flexible hours including weekends, evenings and daytime.
- Work alone and as part of a team.
- Demonstrate flexibility and have a strong work ethic.
- Show excellent customer care skills with a clear focus of ‘getting it right’ on every occasion.
- Lift and shift furniture in order to set up / breakdown for an event.
Essential:
- Relevant previous experience in an events and hospitality environment.
- Ability to work flexible hours.
- Knowledge of current Food and Beverage health and hygiene regulations.
- Full and clean driving licence.
- SIA trained
- Computer skills
- First Aid trained
- Personal licence holder
Please download the application form on our website www.thedockyard.co.uk. Applications submitted without a completed application form will not be considered.
The closing date for Applications is 30th November 2019.
Advertiser: Direct Employer
Reference:
Posted on: 2019-11-30 15:22:17
I want to receive the latest job alerts for:
jobs in Chatham, Kent
New Appointments Group
Up to £39000 per annum
Housekeeper and Guest Support Team Member
The Commonwork Trust
£12.20 per hour rising to £12.56
Premier Work Support
Up to £11.44 per hour + PLUS holiday accrual
Copyright © 1999 - 2024 JIK SOFTWARE LTD