Who we are
Vanquis helps people who are excluded by mainstream banks take control of their financial situation. Whether they’re new to credit or need a hand rebuilding their credit file to manage life better, we make sure our services are straightforward and suitable for them to succeed.
We’re here to put people on a path to a better everyday life, not just our 1.7 million customers but our colleagues too. And we’re proud of the difference we make.
You and Your Team
We work hard with our 3rd Party partners to ensure that our customers continue to receive the best possible service and solutions, that’s why we’re now looking for someone to take ownership of these relationships. You’ll work closely with them to manage their performance and optimise strategy and processes but that’s only part of the story, you’ll also ensure their compliance to regulatory guidelines and make sure that operational risks are identified and managed appropriately.
This is a great opportunity for someone with fantastic experience of building and maintaining commercial relationships always with an eye on the customer.
What you’ll bring to the team
•Previous experience of external vendor management and natural communication skills mean that you’ll not only deal with our 3rd party partners, but also challenge our internal processes and have a real impact on our performance
•Analytical skills will be of huge benefit to you as they’ll enable you to monitor performance and recommend areas of further review and improvement
•Working with a highly motivated and dedicated team in a modern and vibrant environment, you’ll drive the commitment we have to success and keeping our customers as our number one priority
•You’ll have the opportunity to be in control of your work and see the impact it has on the business.
Our colleagues are the most important part of delivering our purpose to put customers on a path to a better everyday life. If it wasn’t for their amazing efforts, ideas and energy we wouldn’t be the successful business that we are today. So we offer an attractive, competitive salary and benefits package for everyone including:
•Competitive base salary and rewards
•Discretionary bonus scheme
•25 days holiday entitlement – with one day accrued for each year of service (to max 30 days)
•Defined contribution pension scheme
•Private Medical Insurance for you and your family (partner and dependant children)
•Extensive opportunities for personal and career development
•Flexible and dynamic working policies
•A range of initiatives offered through our Sports & Social and Social Impact Programmes
•Perks at Work - A perks platform offering over 30,000 unique discounts
•Free tea, coffee and fruit
•Discounted gym membership
•Subsidised on-site restaurants
Find out more
Check out our social media channels find out more about everyday life at Vanquis – and don’t forget to follow us while you’re there!
LinkedIn: Vanquis Bank
Facebook: Vanquis Careers
Glassdoor: Vanquis Bank