Business Support Administrator
  Competitive Salary DOE
  Maidstone, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


CaseWare UK Limited is looking for an experienced and efficient administrator to fill a crucial role in providing administrative and systems support to the company, particularly the Sales and Education & Media teams, as well as being the first point of contact to our growing client base.

Responsibilities

• First line telephone reception duties
• Dealing with and documenting all customer enquiries, updating the client requests from follow-up through to resolution
• Processing customer sales orders in a prompt and accurate manner
• Fulfilling software evaluation requests
• Facilitating good communication and supporting colleagues from other departments with administrative tasks
• Scheduling of the training diary, for both external and internal courses
• Maintaining a high level of accuracy of the training and client data on our CRM system as well as various spreadsheets, calendars and cloud based systems
• Maintaining our e-learning system and ensuring individual client needs are met
• Booking of training and meeting room facilities
• Arranging the production of training manuals
• Ordering office supplies and managing stock levels
Competencies
• Excellent verbal and written communication skills
• Good standard of numeracy
• Demonstrate initiative and the ability to work independently
• Strong organisational skills
• Accuracy and attention to detail
• Ability to manage and prioritise customer queries
• The ability to multi-task and quickly switch from one task to an unrelated one
• Collaborative approach to work with a "can do" attitude

Experience

A minimum of 2 years experience in a similar role with excellent computer skills including the use of Microsoft applications such as Word and Excel and a CRM system.

Experience of Sales and Purchase Ledger, although not essential, would be a distinct advantage.


Advertiser: Direct Employer

Reference: BA260919

Posted on: 2019-10-20 15:02:38

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Business Support Administrator
  Competitive Salary DOE
  Maidstone, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


CaseWare UK Limited is looking for an experienced and efficient administrator to fill a crucial role in providing administrative and systems support to the company, particularly the Sales and Education & Media teams, as well as being the first point of contact to our growing client base.

Responsibilities

• First line telephone reception duties
• Dealing with and documenting all customer enquiries, updating the client requests from follow-up through to resolution
• Processing customer sales orders in a prompt and accurate manner
• Fulfilling software evaluation requests
• Facilitating good communication and supporting colleagues from other departments with administrative tasks
• Scheduling of the training diary, for both external and internal courses
• Maintaining a high level of accuracy of the training and client data on our CRM system as well as various spreadsheets, calendars and cloud based systems
• Maintaining our e-learning system and ensuring individual client needs are met
• Booking of training and meeting room facilities
• Arranging the production of training manuals
• Ordering office supplies and managing stock levels
Competencies
• Excellent verbal and written communication skills
• Good standard of numeracy
• Demonstrate initiative and the ability to work independently
• Strong organisational skills
• Accuracy and attention to detail
• Ability to manage and prioritise customer queries
• The ability to multi-task and quickly switch from one task to an unrelated one
• Collaborative approach to work with a "can do" attitude

Experience

A minimum of 2 years experience in a similar role with excellent computer skills including the use of Microsoft applications such as Word and Excel and a CRM system.

Experience of Sales and Purchase Ledger, although not essential, would be a distinct advantage.


Advertiser: Direct Employer

Reference: BA260919

Posted on: 2019-10-20 15:02:38

I want to receive the latest job alerts for:

jobs in Maidstone, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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