Trainee Customer Service Executive

  • 17500
  • Tonbridge, Kent
  • Recruitment Solutions South East Ltd

This is an ongoing opportunity for an entry-level customer service position with one of our favourite clients! Candidates must be located in Tonbridge or Tunbridge Wells, or within a 15 minute journey.

My client have a 20+ year history in insurance, serving a range of clients nationally. They are committed to delivering an industry-leading range and quality of service, and the proof is in the pudding - they now hold an extensive market presence both in the Tonbridge and Kent area, and nationally. They champion their customer services and do so through full and extensive training for new employees as well as regular opportunities to progress and develop. They are recognised as an elite employer and take pride in the employee satisfaction levels that they consistently maintain.

They do this by; running team-based competitions and social events; discounts; free parking; a chance for career growth and development in the long term; they also offer free and confidential 24/7 employee support schemes

£Salary up to 18,000+benefits + exceptional opportunity to progress (majority of team managers and higher level employees began in this position)+training!

Day to day duties include; liaising directly with customers and clients via inbound telephone and email platforms, solving customer/client queries via researching available products and collaborating with internal team members, advising on products, maintaining internal computer systems and records, filing, other general office administrative duties.

Lovely offices - open planned, modern, purpose built.

You need to: have approximately 6 months to a year office-based (ideally office based) experience; have a good academic background (6+ GCSEs B or above preferred); be well presented and organised; local to Tonbridge (or Sevenoaks, Orpington, Tunbridge Wells); enjoy interacting with people, being naturally warm and enthusiastic; be fully IT literate and able to succeed within a team-based work environment!

Immediate interview- flexible start date.

This opportunity really suits a recent school or university leaver looking to extend and develop professional office-based experience. Whilst a strong academic background is a bonus, this role centrally suits a dynamic and motivated individual with a natural enjoyment for being busy and completing varying tasks. If this is you.....................

Apply today for immediate consideration - call us on 01732 746604 or apply through JiK today!

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  • Advertiser: Agency
  • Reference: LC