GForces is a leading supplier of ecommerce technology and software to the automotive industry. We provide the digital tools and support that enables vehicle manufacturers and retailers to sell new and used vehicles online to connected consumers. We’re helping the automotive industry prepare for a future where the entire vehicle buying journey is facilitated online. Through NetDirector® Auto-e, our class-leading software platform, we deliver user experiences that seamlessly integrate traditional showroom and digital dealership touchpoints.
We’re driving change in the automotive digital space at a global level. Our software and platform is used by OEMs, the world's largest dealer groups, and independent retailers throughout the UK, the Americas, Europe, APAC, MENA, the Far East, and Australia.
A Programme Manager will be responsible for the successfully delivering of the businesses programme in addition to coaching and mentoring their project delivery team. Reporting to the Head of Operations, the role defines the delivery strategy for the programme of implementing GForces industry leading digital automotive software platform. The responsibilities include effective planning and control of the programme and all projects within the programme throughout their life cycles, ensuring detailed plans with milestones are communicated and all key stakeholders aligned to the successful delivery of the programme objectives.
= Planning and designing the programme and proactively monitoring its progress, resolving issues and initiating appropriate corrective action
= Establishing and building relationships with GForces global clients to deliver a programme across multiple markets and regions.
= Ensuring effective quality assurance and the overall integrity of the programme - focusing inwardly on the internal consistency of the programme, and outwardly on its coherence with infrastructure planning, interfaces with other programmes and corporate, technical and specialist standards
= Maintaining the programme Key Performance Indicators (KPI’s) and monitoring programme and project delivery costs and benefits realised
= Managing communications with all stakeholders
= Managing both the dependencies and the interfaces between individual projects within the programme
= Managing risks to the programme's successful outcome
= Working with other Programme Managers to identify industry best practices of programme and project delivery processes to support a single delivery methodology and drive efficiencies
= Initiating extra activities and other management interventions wherever gaps in the programme are identified or issues arise
= Reporting the progress of the programme at regular intervals to the Project Controller
= This role may require some travel.
= Reporting directly into the Head of Operations.
= Establish key relationships with the Sales streams for the market/region.
= Establish key relationships with key stakeholders within the programme delivery process (Design, CSS, Second Line Support, Training).
= Supporting the Product Managers and Product Owners by providing insight into market/regional requirements for the software and help to drive the product roadmaps and deliver the client requirements
= Experience of management of high-profile complex programmes across the entire project life cycle.
= Degree level or equivalent desirable.
= Commercial and business understanding of key project drivers.
= Strong presentation, interpersonal and intercultural skills with the ability to delivery projects with impact and influence.
= Knowledge of project delivery methodologies is essential (PRINCE2 Practitioner or equivalent required).
= Strong managerial experience, demonstrating the ability to lead a team to deliver successful outcomes for all programmes and projects.
= Strong External networking capabilities
= Self-starting and self-confidence are a must.
= Must be highly reliable, trustworthy, honest, and commitment oriented.
= Be able to work under pressure and meet deadlines.
= High attention to detail.
= Proven ability to work and effectively prioritise in a dynamic and decentralised work environment
£45,000 - £50,000 DOE
Operations – Global Projects
Position Reports To
Head of Operations
25 days holiday plus birthday off
Up to 5 additional days holiday for long service
GForces group pension plan
Discounted health care package
Preferential car buying rates
Employee discount scheme
Enhanced maternity and paternity
Quarterly appraisals and development planning
Regular socials and company events
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