Office Angels is currently seeking an experienced Customer Care Administrator to work for a close-knit family run business in Strood.

In this role you will be working within a team of 3, and you will be responsible for providing Administrative support to Management, and Representatives. Another key part of the role will be to provide an outstanding level of customer service to new, and existing customers.

Benefits include

* Modern working facilities
* Company laptop and mobile provided
* 20 day's annual leave + bank holidays
* Free on-site parking
* Statutory pension contribution
* Friday team lunches
* Christmas party and close down
* Summer BBQ and other social events

Key Responsibilities (not limited to)

* Maintain and monitor the company database, and customer records
* Manage a general mailbox and answer customer queries
* To call customers that have made an enquiry on the company website to discuss their requirements
* Manage colleague's diaries
* Call customers to take feedback
* To act as the first point of contact for all telephone calls to the department
* To liaise between other departments in the business to resolve order queries

Knowledge, Skills, Experience

* Similar experience within a customer focused role
* Confident attitude
* Good telephone communication skills
* Strong attention to deal

Hours of work are 1pm - 8pm Monday, Wednesday, Thursday. And Saturday between 9am - 1pm, and Sunday working from home for 4 hours of your choice.

If you would like to be considered for this role, please send your CV to laura.bull@office-angels.com or call me for a confidential chat on 01634 838430

By registering with Office Angels, you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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