My client are now looking for a Sales Executive to join their team of 5, with 250 people in the office based in London.
Reporting to the sales Manager/ Head of Private Partnerships, you will be part of the Private UK Partnerships.
To source large volumes of new trading customers for my client.
The role has dual responsibility across private partnerships and e-marketplace offerings. You will identify and onboard new referring partners and directly target customers who are selling products globally through an online marketplace.
You will identify and open dialogue with key decision makers through offline and online channels.
You will also seek to reactivate lapsed partnerships through cold-calling with the support of the Account Management team, helping my client to become the preferred provider for all customers.
Please note your job and role title may be changed subject to operational requirements.
Be a primary sales driver for the marketplace seller proposition through direct and indirect channels
Create target lists of relevant businesses within specified verticals (with the support of the Sales Manager) with a particular focus on financial services
Source and identify potential partners in new verticals
Cold-calling leads, identifying and pitching to the key decision maker
Setting up meetings where relevant with the support of an Account Manager
Speak positively and enthusiastically about the company and its products and services
Ensure that a professional company and brand image is provided at all times to customers and colleagues
Providing professional, effective and consistent communication to customers to meet their expectations and increase brand loyalty
Take ownership over the customer experience
Achieving monthly KPI’s - call volumes, average call times, meetings booked, generating interest with brochures sent
Hitting monthly lead & accounts targets
Hitting monthly revenue targets Building and Maintaining a Pipeline for Effective Selling
Complete internal sales training in order to structure each call in the most appropriate and effective manner
Obtain accurate and concise information from target accounts for higher success rates
Identify customer needs and motivations by using fact finding techniques
Employ open-questioning techniques
Organising a second conversation or face to face meeting with the support of an Account Manager
Ability to read client motivations for effective and personable selling
Maintaining records of all client contact to a high standard
Logging all prospect contacts in CRM in line with Company policy
Marking clear activities for the Account Management team to follow up
Collaborate with colleagues across departments to source new business opportunities.
Experience in a telephone based sales environment
Customer service experience within a multichannel environment (e.g. telephone, email, face to face)
Understanding of the mechanism of financial markets, payments, and demonstrable awareness of the foreign exchange market
Understanding of digital customer service delivery
Excellent English, written and verbal is essential
Additional languages to a business standard would be advantageous, Notably French, Spanish, Portuguese (Brazilian) or Portuguese Skills:
Working under pressure in a fast paced environment
Good organisation including prioritisation
Clear communicator, both written and verbal
IT literate; proficient in CRM, EXCEL and Word
Relationship building with people at varying levels of seniority
Approachable and positive demeanor
Professional and proactive
Calm under pressure
Enjoys working in a fast paced environment
Likes responsibility and is looking for a career
Adapts well to changing circumstances
Preferably degree educated
Hours of work 8.30 - 5.30 Monday - Friday
Annual basic salary to 24k, with the opportunity earn uncapped commission and progress career.