Tenancy Support Officer
  Up to £21500.00 per annum
  Gillingham, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Tenancy Support Worker, Mon-Fri, Permanent, Must be able to drive

Tenancy Support Worker
Monday - Friday
Full time
Gillingham

Purpose of job - Supporting tenants to achieve independence and sustain successful tenancies.

Responsibilities


* Support vulnerable customers to live independently helping them to find the right home; understand their responsibilities as tenants and sustain their tenancy. This includes:

* undertaking assessments and arranging for minor adaptations
* providing a resettlement service
* advising and supporting clients to maximise their income
* supporting clients to seek specialist advice and help where needed.

* Help customers to understand their responsibilities as tenants and how to sustain their tenancy.
* Achieve positive outcomes for customers by collaborating with key stakeholders and partner agencies.
* Achieve positive outcomes in the management of empty homes, arrears and community safety through collaboration with colleagues.

* Achieve positive outcomes for a diverse range of vulnerable customers by ensuring their care and support needs are met.

* Follow safe working practices to keep yourself and others safe.

* Continuously look to improve the service and ensure that all paperwork and record keeping is accurate and up to date.

* Undertake other duties that are relevant to the job.

Person details Tenancy Support Officer Knowledge, skills and experience


* Knowledge of welfare benefits, budgeting and risk assessments in relation to housing management and allocations.
* Experience of delivering a positive customer focussed service.
* Proven communication, interpersonal and written skills adaptable to all audiences.
* Proven track record of being solution focused, organised and confident in Microsoft packages and learning bespoke customer record management systems.
* Experience of achieving positive outcomes of at least two of the client groups listed:

* frail elderly
* mental health
* learning disability
* physical disability
* victim of domestic abuse
* ex-offender
* drug or alcohol dependant.

* Determined and persistent to achieve positive outcomes in challenging circumstances.
* Good understanding of safeguarding procedures.
* Self motivated to work independently and with the ability to self manage own learning.
* Proven ability to work as part of a team.
* Ability to maintain positive and productive relationships with colleagues, customers and stakeholders to achieve positive outcomes.
* Experience of applying equality and diversity principles in all situations and tailoring services according to need.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk


Advertiser: Agency

Reference: 3580229

Posted on: 2019-04-24 12:50:58

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Gillingham, Kent

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Tenancy Support Officer
  Up to £21500.00 per annum
  Gillingham, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Tenancy Support Worker, Mon-Fri, Permanent, Must be able to drive

Tenancy Support Worker
Monday - Friday
Full time
Gillingham

Purpose of job - Supporting tenants to achieve independence and sustain successful tenancies.

Responsibilities


* Support vulnerable customers to live independently helping them to find the right home; understand their responsibilities as tenants and sustain their tenancy. This includes:

* undertaking assessments and arranging for minor adaptations
* providing a resettlement service
* advising and supporting clients to maximise their income
* supporting clients to seek specialist advice and help where needed.

* Help customers to understand their responsibilities as tenants and how to sustain their tenancy.
* Achieve positive outcomes for customers by collaborating with key stakeholders and partner agencies.
* Achieve positive outcomes in the management of empty homes, arrears and community safety through collaboration with colleagues.

* Achieve positive outcomes for a diverse range of vulnerable customers by ensuring their care and support needs are met.

* Follow safe working practices to keep yourself and others safe.

* Continuously look to improve the service and ensure that all paperwork and record keeping is accurate and up to date.

* Undertake other duties that are relevant to the job.

Person details Tenancy Support Officer Knowledge, skills and experience


* Knowledge of welfare benefits, budgeting and risk assessments in relation to housing management and allocations.
* Experience of delivering a positive customer focussed service.
* Proven communication, interpersonal and written skills adaptable to all audiences.
* Proven track record of being solution focused, organised and confident in Microsoft packages and learning bespoke customer record management systems.
* Experience of achieving positive outcomes of at least two of the client groups listed:

* frail elderly
* mental health
* learning disability
* physical disability
* victim of domestic abuse
* ex-offender
* drug or alcohol dependant.

* Determined and persistent to achieve positive outcomes in challenging circumstances.
* Good understanding of safeguarding procedures.
* Self motivated to work independently and with the ability to self manage own learning.
* Proven ability to work as part of a team.
* Ability to maintain positive and productive relationships with colleagues, customers and stakeholders to achieve positive outcomes.
* Experience of applying equality and diversity principles in all situations and tailoring services according to need.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk


Advertiser: Agency

Reference: 3580229

Posted on: 2019-04-24 12:50:58

I want to receive the latest job alerts for:

jobs in Gillingham, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Technical Officer

  Swale Borough Council

  Salary: Grade 5 £27,840 - £31,254

  Sittingbourne, Kent

Teacher - Supply Ashford

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  £110.0 - £211.0 per day + £110- £211 per day

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Residential Support Officer

  North Kent College

  £25,686 per annum

  Hadlow, Tonbridge and Malling, Kent

Reception Officer

  Recruitment Solutions Folkestone Ltd

  £22,816.00 - £24,316.00 per annum, depending on experience and qualifications

  Ashford, Kent

Therapeutic Care Worker

  Little Acorns, London Beach Farm Ltd

  Hourly rate is £12 and sleep ins are £45

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