West Malling

£22,000 p.a

Working for a leading Property Search Specialist, the Quality & Training Administrator will support an award winning Customer Service team by delivering training, organising training schedules and monitoring outcomes.

The role will involve proactively identifying areas for improvement and working with new starters to ensure processes are maintained across the department.

Quality & Training Administrator Requirements:

* Experience in working in a fast-paced, customer service focused environment
* Knowledge of quality checks, assessments and performance reviews
* Ability to write training documents and manuals
* A proactive approach to identifying training needs
* Excellent time management, IT skills and strong written and verbal communication
* Understanding of KPI and SLA measurement

This role would suit someone who enjoys helping others to learn and develop their skills.

The Quality & Training Administrator role is being handled by Morgan Jones Recruitment Consultants Limited who act as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Data Protection and Information Security Policy which can be found on the Morgan Jones website.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.