Hospitality Sales/event Planner

  • £20,000 - £22,000
  • Maidstone, Kent
  • Leeds Castle

If you’re looking for a real sales challenge, and the opportunity to drive hospitality business forward in an extraordinary environment, this is a great opportunity to make your mark. Leeds Castle is looking for a Sales Executive/Event Planner with a proven track record of increasing income through wedding, conference and banqueting sales. The ideal candidate will have a background in sales, ideally gained in a hotel or conference environment.

Leeds Castle is owned by a charity. These business streams have to make money to support the charity, but equally, they have to sustain the castle’s reputation for quality and excellence. You’ll need to work well in a team, be sales driven and have the ability to build relationships with local and national event bookers and agencies.

This is a fixed term contract running from April to October and if you have the experience and the energy to join the team, and have the desire to work in a vibrant and world-famous location, please let us know. Duties include:

To respond to enquiries from clients for Hospitality functions, sending out literature and quotes as required, taking the opportunity to ‘sell up’ to maximise revenue at all times.

o To participate in ‘show rounds’ of venues, making follow up contact aiming to convert as many visits into sales, as possible.

o To negotiate terms and conditions and pricing for specific events, liaising with Sales Manager regarding any ‘non standard’ requests.

o To ensure client booking details are accurate and deposits and stage payments are received at appropriate times.

o To ensure that individual customer needs are met and a successful plan for delivery is achieved, through liaison with Leith’s operation team.

o To provide a point of contact between Leeds Castle and clients to ensure that pre-planning prior to each function is meticulously organised with accurate attention to detail, ensuring the client is given a polite, friendly and helpful service.

o To be responsible for raising contracts for functions ensuring, in conjunction with accounts department, any extras are invoiced and deposits and stage payments are received.

o To be responsible for specific details of each function such as organising and booking evening entertainment, liaising with florist, arranging food tasting and raising purchase orders as required.

o To be responsible for allocation of rooms to residential guests preparing rooming lists and ensuring housekeeper is kept fully informed.

o To prepare detailed, accurate operational notes prior to each function, and to ensure these are circulated to all stakeholders.

o To prepare guest lists for functions where required making sure gate steward is notified as required.

o To maintain and develop relationships with existing clients via telephone calls and emails.

o To attend showcases, familiarisation visits, exhibitions and trade fairs as required, using the opportunity to maximise sales opportunities.

o To regularly benchmark Leeds Castle against local and national competitors. Keeping abreast of industry changes and development via the internet, trade publications and industry networking and educational events.

  • Advertiser: Direct Employer