1st Line Technician
  Up to £21k
  Eridge Green, Wealden, Sussex
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Due to internal promotion, we are looking for an enthusiastic 1st Line Technician to join our team.

Want to work in a relaxed atmosphere, with no shirt and tie, training materials provided and earn commission to boost your earnings? Then Fluent should be your next stop.

Based in Tunbridge Wells, Fluent Technologies are a fast-growing IT support provider, and are part of the larger Fluent Group which covers Telecoms services, and data/mobile services.

We are recruiting for a 1st Line Technician to expand our team and are looking for an individual with a good work ethic, someone not scared of doing an extra hour to complete a job or go the extra mile for a customer, but also someone who can have a laugh as we have a great office atmosphere.

As a 1st line Technician you will be the first point of contact for customers, providing remote support and troubleshooting on a very mixed range of issues. There will be exposure to more technical issues, and the team are always happy to help and improve a colleague’s technical knowledge. You will also attend customer sites with a senior technician to aid with development and experience.

We operate a policy of promotion from within – all our technicians have had at least one promotion in the last year – so there is progression, and a career for the right candidate.


Tasks and responsibilities:
• Resolving IT issues remotely over the phone and via email
• Troubleshooting desktop software and hardware issues
• Building, repairing and configuring desktop machines for customers
• Troubleshooting basic printer issues
• Setting up new user accounts and mailboxes
• Setting up email accounts on mobile devices
• Troubleshooting basic network issues such as incorrect TCP/IP settings
• Liaising with external suppliers in regard to equipment repair under warranty


Desired skills:
• Microsoft Office and Office 365
• Operating Systems: Microsoft Windows 7, 8, 8.1 and 10
• Basic understanding of Windows networking and TCP/IP, DNS and DHCP
• Communication skills
• Good time keeping
• Capable of working well under pressure


Other Details:
• Company polo's, jumpers and work trousers provided - No shirt and tie!
• Commission paid on sales generated from visits and support calls
• Monthly helpdesk bonus scheme
• Pluralsight training account provided
• Company vehicles provided for site visits

The salary of offer is up to £21,000 DOE, plus commission and incentives and Workplace pension. 20 days annual leave, plus bank holidays.


Advertiser: Direct Employer

Reference: FTFL01

Posted on: 2019-04-04 09:25:34

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1st Line Technician
  Up to £21k
  Eridge Green, Wealden, Sussex
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Due to internal promotion, we are looking for an enthusiastic 1st Line Technician to join our team.

Want to work in a relaxed atmosphere, with no shirt and tie, training materials provided and earn commission to boost your earnings? Then Fluent should be your next stop.

Based in Tunbridge Wells, Fluent Technologies are a fast-growing IT support provider, and are part of the larger Fluent Group which covers Telecoms services, and data/mobile services.

We are recruiting for a 1st Line Technician to expand our team and are looking for an individual with a good work ethic, someone not scared of doing an extra hour to complete a job or go the extra mile for a customer, but also someone who can have a laugh as we have a great office atmosphere.

As a 1st line Technician you will be the first point of contact for customers, providing remote support and troubleshooting on a very mixed range of issues. There will be exposure to more technical issues, and the team are always happy to help and improve a colleague’s technical knowledge. You will also attend customer sites with a senior technician to aid with development and experience.

We operate a policy of promotion from within – all our technicians have had at least one promotion in the last year – so there is progression, and a career for the right candidate.


Tasks and responsibilities:
• Resolving IT issues remotely over the phone and via email
• Troubleshooting desktop software and hardware issues
• Building, repairing and configuring desktop machines for customers
• Troubleshooting basic printer issues
• Setting up new user accounts and mailboxes
• Setting up email accounts on mobile devices
• Troubleshooting basic network issues such as incorrect TCP/IP settings
• Liaising with external suppliers in regard to equipment repair under warranty


Desired skills:
• Microsoft Office and Office 365
• Operating Systems: Microsoft Windows 7, 8, 8.1 and 10
• Basic understanding of Windows networking and TCP/IP, DNS and DHCP
• Communication skills
• Good time keeping
• Capable of working well under pressure


Other Details:
• Company polo's, jumpers and work trousers provided - No shirt and tie!
• Commission paid on sales generated from visits and support calls
• Monthly helpdesk bonus scheme
• Pluralsight training account provided
• Company vehicles provided for site visits

The salary of offer is up to £21,000 DOE, plus commission and incentives and Workplace pension. 20 days annual leave, plus bank holidays.


Advertiser: Direct Employer

Reference: FTFL01

Posted on: 2019-04-04 09:25:34

I want to receive the latest job alerts for:

jobs in Eridge Green, Wealden, Sussex

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Vehicle Technicians

  New Appointments Group

  £28000 - £35000 per annum

  Ashford, Kent

QA Technician

  New Appointments Group

  Up to £23172 per annum

  Rochester, Kent

R&D Test Technician

  New Appointments Group

  £12.50 - £14.00 per hour

  Margate, Kent

Test and Repair Technician

  New Appointments Group

  Negotiable

  Thanet, Kent

Maintenance Technician

  Rock UK

  £27,102 (inclusive of £3,000 SE weighting allowance) per annum

  Tonbridge, Kent

Science Technician

  Strood Academy

  Actual salary £19,882 - £25,613 per annum (£23,114 - £29,777 full time equivalent), commensurate with experience

  Strood, Kent

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