Appointment Administrator

  • £15500 - £17000
  • Rochester, Kent
  • Extra Windows

We are a small but rapidly expanding family business and are currently looking for a friendly dynamic addition to our sales office team.

Are you vibrant and friendly with a great telephone manner can you use outlook diaries and look after our valued customers. You will be updating our Access database and various spreadsheets on excel

But 90% of your day will be spent on the telephone booking appointments for our sales team.

Immediate start available

The role:

• Outgoing calls - Booking/confirming internet leads

• Outgoing cold calling previous customers and lead generation

• New business generation

• Social Media: Generating leads through social media with the use of Asana & Hootsuite portals.

• Returning any unusable leads via email or internet portals

• Sending confirmation emails confirming leads

• Email market new internet leads that come in.

• Update lead database with new any new leads – either internet leads or newly generated

• Diary management – Update the reps diary’s with booked leads – Adding the customer name, address, telephone number, email address add notes regarding the appointment.

• Close of weekly & monthly leads.

• Customer service - Answering incoming calls

• Taking messages

• Filing & General office duties

• Customer correspondence – Via telephone /email

Hours are on a 2 week shift pattern

Week 1 9.00 – 5.30

Week 2 1.30 – 8.00 Mon – Thursday

12.00 – 5.30 Friday

9.30 -1.30 Saturday

4.00 – 7.00 Sunday

Salary band £15500 - £17000 plus various incentives.

  • Advertiser: Direct Employer