1st Line Support Engineer
£18k to £22k
Have you got experience in an IT Support Role?
Are you looking for a change?
Well come and join a Managed Service Provider in Ashford.
Working for a managed service provider offers great career progression for the right candidate as well as full training and support.
Support will be mainly deskside support, but also via email. You will be responsible for managing escalations to other parts of the organisation to ensure the prompt and satisfactory resolutions of customer support cases.
· Company pension scheme
· 25 days annual leave (excluding bank holidays)
· Free parking
· Continuous development
What you will need:
· Active Directory Experience
· Hardware experience
· Confidence working on the phone
· Windows (7/8/10) Administration Experience
Preferable, but not essential:
· Windows Server Experience
· Networking Knowledge
· Experience of working in a service desk environment