1St Line Support Engineer

  • £18-22k
  • Ashford, Kent
  • 1St Choice Jobs

1st Line Support Engineer

Ashford

£18k to £22k

VR/02474R

Have you got experience in an IT Support Role?

Are you looking for a change?

Well come and join a Managed Service Provider in Ashford.

Working for a managed service provider offers great career progression for the right candidate as well as full training and support.

Support will be mainly deskside support, but also via email. You will be responsible for managing escalations to other parts of the organisation to ensure the prompt and satisfactory resolutions of customer support cases.

Benefits

· Company pension scheme

· 25 days annual leave (excluding bank holidays)

· Free parking

· Continuous development

What you will need:

· Active Directory Experience

· Hardware experience

· Confidence working on the phone

· Windows (7/8/10) Administration Experience

Preferable, but not essential:

· Windows Server Experience

· Networking Knowledge

· Experience of working in a service desk environment

  • Advertiser: Agency
  • Reference: VR/02474R