Administrator

  • Ca. £23,000 + benefits
  • Canterbury, Kent
  • College And University Business Officers

ADMINISTRATOR, FULL-TIME, HOME BASED, CANTERBURY AREA

THE ORGANISATION

CUBO is the professional association for senior managers of university commercial and campus services. We have around 275 members working at 95 higher education institutions in the UK and Ireland. Our staff are located in different parts of the UK and operate virtually through regular calls, skype meetings and at least four physical meetings per year. The CEO is based in Canterbury and the newly created role of Administrator will be located in the same area.

We are a dynamic association with an ambitious strategy led by an outstanding Board. There is more information about CUBO and its activities on www.cubo.org.uk

THE ROLE

We need an experienced, energetic self-starter with superb organisational and IT skills who likes variety and can deal with detail and pressure, especially around conference time. You’ll be working remotely but very much part of a small, friendly team looking after a unique professional association. You’ll need to embrace digital administration – we use association management and project management software – and be empathetic, service-oriented with a positive attitude.

Job title: Administrator

Salary: Ca. £23,000 per annum

Contract: Fixed term to 31 December 2020, full time 37 hours per week

Location: Home based

Line manager: Primary – CEO; Secondary - Marketing & Operations Managers

Closing date for applications: 13 January 2019

Anticipated start date: As soon as possible

JOB PURPOSE

To provide a high level of administrative support across membership, marketing, events, partnerships and operations to a small and dynamic professional association in the university sector.

MAIN RESPONSIBILITIES

Membership & Operations:

o Maintain up-to-date member records in a cloud-based association management system (YourMembership)

o Post documents to members’ online resource libraries and group pages

o Maintain up-to-date event listings, liaising with our training partner, group coordinators and other contacts

o Process new membership applications

o Issue invoices, monitor and chase payments

o Organise meetings, conference calls and travel

o Manage general enquiries, dealing with or referring them as appropriate

o Keep software and other subscriptions up-to-date

o Maintain orderly filing in MS Sharepoint

o Generate reports from the CRM and accounts software as required

o Attend and minute meetings as required

o General and other administrative duties as required

Marketing, Events & Partnerships:

o Maintain accurate corporate partner records

o Process applications and renewals

o Organise delivery of corporate partner benefits (web listings, etc)

o Assist with digital marketing communications

o Make simple updates to the website

o Share CUBO news and events via CUBO social media channels

o Coordinate design, print, copywriting, web programming as required

o Support the annual conferences and smaller group events, liaising with event partners, preparing and dispatching materials, sending reminders, checking attendee lists, proofreading programmes, etc

EXPERIENCE

Substantial administrative experience, preferably in a related sector

Regular user of digital technology including a database/CRM

Administration across marketing & sales, events and finance

Formatting business communications – reports, agendas, minutes of meetings

Dealing with people at all levels

KNOWLEDGE & SKILLS

Knowledge of standard office practices and procedures

Articulate, with excellent all-round communication skills

Outstanding organisational and administrative skills

Meticulous and accurate

Advanced MS Office (Word, Excel, PowerPoint)

Proficient in/with an aptitude for digital software solutions

Knowledge of or willingness to learn HTML

Ability to work under pressure, prioritise competing demands

Team player

Empathetic and service-oriented

Judgment and problem-solving skills

Positive, self-starter and quick learner

TO APPLY

Please send your CV and 300 - 500 words explaining why you are interested in and would suit the role by email to:

Jan Capper, CEO, [email protected]

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