It Support Engineer

  • £18,000 - £22,000
  • Canterbury, Kent
  • Kent Recruitment Bureau Ltd

Excellent opportunity for an experienced IT Network Engineer to join a vibrant local IT support company and work in a commercial Managed Service Support role with clients across Kent. The Company provides a comprehensive package of managed IT services: maintenance, hosted servers, installations and integrated telecoms, to a wide range of clients.

This is a Network and First Line Support Engineer role and would be suitable for a support engineer, well versed with Microsoft workstation Operating systems, MS Office products, network cabling, printers, routers and general first line IT support. Ideally, this experience should have been gained working within a similar support company/ environment.

The role involves visits to client sites as well as covering the Support Desk, where good first line remote support is essential. You will also be involved in installing and configuring software, diagnosing and solving hardware/ software faults, planning and undertaking scheduled maintenance upgrades, repairing equipment and recording problems. Training will be provided in procedures and company routines.

You will need to be considerate of clients' needs, polite and professional at all times with the ability to explain problems and solutions clearly to non-technical users. The scope of the role maybe expanded according to your experience and qualifications.

Applicants should be able to drive and preferably hold a clean driving licence. Microsoft qualifications would be useful but are not essential. However, the successful candidate will be expected to study for industry qualifications and therefore must be motivated to learn. The work environment is friendly whilst maintaining a high level of professionalism.

This role offers a starting salary depending on qualifications and experience and the use of a branded company vehicle for business miles.

KRB is a specialist Recruitment Consultancy operating in Kent and the South East. We work successfully in the Accountancy, Financial, IT and Business Support sectors. Over the last six years, we have developed close working relationships with Kent practices, SMEs, independent Kent firms and start-up businesses.

If your CV shows suitable experience we will contact you to discuss the position in more depth. If suitable experience is not shown, we will inform you of this and your CV and personal information will be deleted from our systems. We never pass on, or sell your personal data.

Kent Recruitment Bureau Ltd acts as an agency for permanent and contract recruitment.

  • Advertiser: Agency
  • Reference: KRB509