Insurance Claims Customer Relations Executive
  Up to £35000
  Tonbridge, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


If you are an expert at dealing with complaints and taking ownership of client relationships within the Motor Insurance industry then this could be the role you are looking for.

The jobholder will be committed to providing customers with an exceptional claims service by ensuring that their complaints are acknowledged quickly and, where appropriate, resolved in the shortest possible time.

You will be responsible for all escalated complaints, liaising with all departments and suppliers whilst keeping our customer updated and maintaining expectations. You will need to collect evidence to make a decision about the justification of the customer’s complaints and take fair and appropriate action to resolve it. You will also be required to handle all FOS complaints and to prepare files so they are ready for FOS adjudication.

To ensure you adhere to the FCA Treating Customers Fairly 6 Consumer Outcomes.

Apply today for this rewarding and challenging vacancy.


Advertiser: Agency

Reference:

Posted on: 2019-05-15 14:47:09

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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


If you are an expert at dealing with complaints and taking ownership of client relationships within the Motor Insurance industry then this could be the role you are looking for.

The jobholder will be committed to providing customers with an exceptional claims service by ensuring that their complaints are acknowledged quickly and, where appropriate, resolved in the shortest possible time.

You will be responsible for all escalated complaints, liaising with all departments and suppliers whilst keeping our customer updated and maintaining expectations. You will need to collect evidence to make a decision about the justification of the customer’s complaints and take fair and appropriate action to resolve it. You will also be required to handle all FOS complaints and to prepare files so they are ready for FOS adjudication.

To ensure you adhere to the FCA Treating Customers Fairly 6 Consumer Outcomes.

Apply today for this rewarding and challenging vacancy.


Advertiser: Agency

Reference:

Posted on: 2019-05-15 14:47:09

I want to receive the latest job alerts for:

jobs in Tonbridge, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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