Kent Community Foundation (KCF) is looking for a Systems Manager to ensure the smooth operation of its IT systems and workflows. In this role, you will focus on maximising the use of Salesforce and other technologies to increase operational efficiency. You will be on hand to provide IT troubleshooting and training for staff and be the main point of contact for the IT support company and Salesforce consultants.
A key part of the role involves managing the Salesforce database, ensuring processes are efficient across all areas of KCF's work. Although KCF has support contracts with Salesforce consultants, you will need to be able to carry out some Salesforce system work and be an administrator for the system.
Ideal candidates will have experience in IT systems management, particularly with Salesforce, strong communication skills, and an understanding of IT security and compliance.

Essential Skills and Experience:
• Confident problem solver and logical thinker
• Team player and collaborative leader
• Salesforce admin qualification and Salesforce Non-profit Cloud experience
• Experience of extracting and analysing data from Salesforce
• Strong technical IT skills; including Microsoft 356 apps
• Experience of managing processes in a similar size or larger organisation
• Working knowledge of cyber security and data protection best practices, including UK GDPR legislation
• Project management skills

Desirable skills and experience:
• Experience of delivering training
• Experience of change management
• Form Assembly software
• PDF Butler software
• Dataloader for Salesforce
• Grant Management
• Experience of working in the voluntary sector
• Interest in AI developments

Flexible working options available. Min 25 hours per week.

Applications should be in the form of an up-to-date CV and covering letter outlining how you meet the person specification for this role to jan@kentcf.org.uk.

The closing date for applications is 10th November.

Interviews will provisionally be held on Friday 15th November at our office in Smeeth, Ashford.

KCF is committed to the building of a culture where all employees are valued and respected and we take pride in providing a workplace that fosters continuous professional development. Our goal is to find the right person for the role and we welcome applications from individuals looking to work flexibly. We are committed to creating an accessible and equitable workplace. If you require any accommodations during the application or interview process, please do not hesitate to let us know, or if you need any more information, contact Jan O’Donnell by email jan@kentcf.org.uk