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Housing Operations Manager
£52000 - £57000 per annum
City of London, Greater London
Commercial Services Interim & Executive Search
£52,000 to £57,000 per annum
Monday - Friday 35 hours
Kings Cross- London
Main Responsibility
Lead and oversee the day-to-day operations of the debt recovery department
As a key member of the customer experience department, you will play a crucial role in ensuring the that the organisation complies with the regulatory Rent Standard
Ensuring all rents are set and reviewed accurately and overseeing portfolio of arrears collections, credit refunds.
You will be expected to make a significant impact by efficiently managing the recovery of former tenant arrears and credits, contributing to the financial health of the housing association.
The Ideal Candidate
Comprehensive knowledge and substantial experience of the regulatory rent standard and the key requirements for delivery.
Prepare and present regular reports on regulatory compliance
Experience in debt recovery or credit control, ideally within the housing or property management sector
Be able to develop clear targets and deliver to set KPIs.
Experience of developing and managing credible relationships
Good analytical and evaluation skills
Excellent report writing skills.
If this role is for you please email cv to louise.theobald@csltd.org.uk
Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Contact Details
Cover Letter
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