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Application Form

IT Helpdesk Engineer

£24000.0 - £25000.0 per annum + £25,000 per annum.

Maidstone, Kent

Hays Specialist Recruitment Ltd

IT Help Desk Technician
Location: Maidstone, Kent, United Kingdom
Job Type: Permanent, Full-time
Salary: £25,000 per annum.

We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will manage the daily helpdesk tickets and assist with general day-to-day IT-related tasks. You must have a can-do attitude and have a proactive approach to grow their role within the team.

Responsibilities:

* Acting as first point of contact you will respond to and log helpdesk enquiries in a timely manner and provide fixes for our desktop / laptop hardware and software applications.
* Taking ownership of incidents/requests and when necessary, escalating to line manager.
* Laptop and tablet build and distribution.
* Assist with the provision of mobile phones and associated accessories.
* Install and configuration of devices.
* Maintaining stock management.
* Support mainly Windows 10/11 and Office 365.

Requirements and Skills:

* To believe in and uphold the companies' values.
* A passion for technology and a desire to build a career in IT.
* Minimum 2 years' previous experience within a Service Desk environment delivering remote support.
* Active Directory and Office 365 support knowledge is desirable, but training will be provided where needed.
* Strong interpersonal and relationship building skills. The ability to communicate effectively verbally and in writing.
* Team Player, willing to help and support others.
* UK Driving license and own vehicle would be preferential due to occasional travel between offices.

How to Apply:
If you are interested in this position, please call Harry on 01622 235685 or send your up-to-date CV
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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