We are recruiting for a Customer Service/Sales Office Administrator on a contract basis on behalf of one of our long established clients. The position is a Maternity role for between 6 to 12 months, however there may be opportunities for permanent employment.

Working 8:00am - 4:30pm, Monday - Thursday with a 3:30pm finish on a Friday, you will be working in a small friendly team assisting with the day-to-day administration and operation of the Customer Service department.

You will have previous experience in customer service and administration, be IT literate, including being proficient in Excel, have good communication skills and be well organised. Experience with SAGE 1000 is advantageous.

Your duties will include:

* Processing sales orders through the system
* Supporting the sales and customer service teams
* Ensuring that customer's orders are delivered in time and in full or advising them of the delay of their orders in applicable
* Dispatch parts to customers, where required
* Processing service requests from retailers if required
* Inputting data to relevant systems and databases
* Handling enquiries via telephone and email
* Managing returns and also collection and credit requests
* Call handling

Apply now if this is the role for you.