Your new company
Our client is well-established and a global financial services provider - they differentiate themselves from their competition by providing a highly personalised service and treat each customer on their individual merits. They provide award-winning and innovative products to meet their clients needs, and they put a significant on emphasis on staff development.
Your new role
This position is the face of the business for customers - you will work closely with them providing support and guidance on the products that the company has to offer, dealing with any and all queries that may arise on customer accounts and support them in making any changes to this whatsoever. You will have a thorough understanding of the products available, and you will work within a strict FCA framework when discussing these with customers.
This direct customer contacts will be paired equally with an administrative support function, giving you the opportunity to get further into the details and ensuring that the back office function operates smoothly. You will prepare and issue correspondence to customers and assist with the administration of account duties.
What you'll need to succeed
Strong communication skills are an absolute must for this role as well as Customer Services experience - you'll need a positive and proactive approach to work as this is a fast-paced environment.
What you'll get in return
A highly competitive package including good base salary and company benefits such as generous pension contributions, annual leave and private healthcare. Free nearby parking is also available, and the role offers flexibility on start and finish times as well as hybrid.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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