Digital Sales Specialist – Barretts BMW/MINI Ashford

As a Digital Sales Specialist you will be responsible for delivering a premium first experience for all the incoming digital and telephone enquiries for both BMW/MINI as well prospecting existing customers to generate appointments.

Day to Day you will -
• Respond to all incoming enquiries through our online platforms and the incoming telephone calls
• Effectively prospect customers through our digital platforms to generate new sales leads for the sales teams in BMW/MINI
• Manage our existing customer data base to prospect existing customers to generate appointments and sales leads
• Contribute to achieve Team KPI’s to ensure the Digital Team earn their monthly bonus
• Complete manufacturer specific training to broaden your knowledge of both brands
• Receive in house training from both sales teams in order to develop your skills and work towards future progression within the business
• Be a representative of the Barretts Group to our customers

Experience:
No previous sales experience is required for this role, if you are an individual with a strong background in customer service and a real focus for hitting targets we would welcome your application. We believe in recruiting for the attitude and we provide training for the skills

Key attributes we would look for:

• Ability to deliver a premium level of service
• Confident and professional telephone manner
• Putting the customer at the heart of what you do
• Good listening skills to understand customer requirements and needs first time
• Willingness to learn
• Ability to take on new skills and implement them effectively
• Ability to work as part of a team

Company Benefits:
• 32 days annual holiday (includes 8 bank holiday days)
• Welcome pack & company induction.
• Discounted servicing & parts across the Group
• Annual staff social events
• Barretts Summer Ball (held every 2 years)
• State of art working environment
• Paperless environment, including electronic clocking, write ups and resources.

About Barretts:
In 2022, Barretts celebrated its 120th anniversary, as a family-owned & operated business. Barretts is one of the few family businesses to have held the Jaguar and Land Rover franchises since their inception, providing a unique, personal, and first-class customer service across Kent. We pride ourselves on customer service, and with over 100 years of experience, we know the level of service customers expect to receive from a trusted family dealership Barretts combine traditional values of the past, with the cars of today.

With pay plans that reward you and a management team that will support you throughout, this is a great opportunity for an ambitious candidate.

If you are looking to join a welcoming, high performing team please send your CV with a covering letter to: Rebecca Short using the apply button:

Closing date for applications: 16th April 2023