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Application Form

Client Services Manager

£35-45,000 + benefits

Tunbridge Wells, Kent

Recruitment Solutions South East Ltd

Ready to Interview Now! Fantastic Next Career Step based in great Tunbridge Wells working environment, with free parking!

Whether you have managed a team before, or seek this as your next step, this role could suit you!

Chance to join a fantastic Tunbridge Wells company with an impressive international client base and award-winning product lines

This is a strategic appointment, that will see you join the company’s management team, responsible for overseeing the delivery of high-quality service to UK clients and management of a small, growing team

Day to day you will be involved with:

Team Leadership / Management – Manage a small team including recruitment, training and development; ensuring client contractual SLAs are met, setting KPIs and people development goals;
Customer Servicing Oversight – Resolve key client and escalated client queries to positive solution such as contract changes/upgrades, or bespoke service needs;
Operations/Logistical Management – Overseeing the logistical delivery of service accurately and within deadlines including managing suppliers and major orders;
Management Information – producing reports and working in combination with the Board/Senior Management; introduce and implement new processes
Attend client visits, industry events and award shows.

£35-45,000

+ benefits such as optional on-call allowance; company pension scheme; 23 days holiday + bank holiday
Brilliant working environment - Tunbridge Wells offices with free parking


Ideal experience would be client services/service delivery management from a product-led industry; although if you have not yet managed a team, and would be keen to, this could suit you.

Chance to join an expanding company, bring your ideas, have an impact and step forwards in your career

You should be excited by an opportunity to work with high-end products and clients; to oversee client relationships and work with a growing team in a buzzing environment

Apply now with your CV to be considered or contact Miles Dutton on 01892 540054 to discuss

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