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Service Delivery / Customer Service Manager
£30-40,000 + benefits
Tunbridge Wells, Kent
Recruitment Solutions South East Ltd
Fantastic New Opportunity – Service Delivery Manager – Manufacturing/Industrial/Technical
Brilliant Chance for someone with Service / Scheduling / Contracts Management or Similar experience to take their next career step locally to Tunbridge Wells within a fantastic internationally established company!
Will you enjoy a role overseeing the delivery of service to key accounts such as high profile clients?
Are you seeking a chance to manage a small team, in a ‘lead from the front’-style position joining the management team of a growing business?
Have you been looking for a chance to join a market-leading company to take your career forwards?
If yes… then… apply now!
This role could suit someone with experience from any sector, seeking their next step!
Busy and varied daily duties offering opportunity to lead a small team and work with an award-winning product set supplied throughout the UK and internationally.
Having achieved outstanding success through the past 12 months, the business are now ready to hire a new team member who will oversee the delivery of successful service operationally to clients at leadership-level post-sale
Day to day, the role focuses on:
- Service delivery oversight – motivating and managing a team, setting and working within SLAs
- Providing an escalation point for clients- managing relationships, resolving logistical queries or amending contracts, implementing bespoke service solutions.
- Supplier liaison and interaction with different departments internally to meet client objectives
- Client meetings, supplier reviews, management reports
- Recruitment and selection + training and development within a team
Salary with experience £30-40,000
+ Super Office Environment near to Tunbridge Wells with free parking
+ Holiday + Pension
If you are someone who thrives when busy and managing client relations; seek a new challenge in a business with scope for growth and progression; can access offices Monday-Friday in Tunbridge Wells, then, this is the role for you!
Apply with your CV or contact Miles Dutton in Tunbridge Wells discuss
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