An interesting new instruction for an E Commerce Administrator with a key employer in the area.

This is a permanent position and offers attractive hybrid working, so 50% working from home and 50% on site!

Pay & Benefits:
Attractive basic salary
Bonus
Up to 9% matched pension contribution
Health Cash Plan with Heatshield
Life Assurance cover at 4 x base salary
24 days holiday (can also buy/sell 2 days per year) plus 8 bank holidays
Monday to Thursday 9am – 5pm, Friday 9am – 4.30pm
Hybrid working, so 50% working from home and 50% on site
Free company products
Free parking

The Position:
The E Commerce Administrator is responsible for providing excellent customer service to support this growing channel within the business, so you will be acting as the key liaison point between Amazon, their logistics providers and their internal teams.

Skills & Knowledge we are seeking:
Digital competency
Good knowledge of MS Office including Word, Excel & Outlook
Knowledge of data entry into mainframe computerised business system (any SAP experience within Sales, Materials Management modules an advantage)
A positive attitude and enthusiasm towards problem soling
Excellent communication skills in order to relay information to colleagues and customers clearly and concisely
A strong team work ethic is essential
Ability to be self-motivated, proactive and manage workload effectively a must!
Any knowledge of Amazon Vendor Control System would be helpful

Responsibilities will include:
Daily order entry onto their system, ensuring the validity of orders by checking delivery addresses products, prices and stock confirming back on the customer portal.
Obtaining automatic shipping notes on behalf of the third party distributor
Controlling the release of orders to third party distribution company to ensure customer delivery dates are met
Lots of internal and external liaison (ie. liaising with third party distribution partners, finance team, stock control, stock Account Managers)
Control customer invoice queries, query investigation and challenging non-compliance issues, all managed on customer portal
Support colleagues in the customer service team including back up support on Amazon markets and other customers

If you would like to apply for this great position and be part of this busy team, then please email an up to date CV asap.


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