Key Responsibilities:

To provide specialist housing solutions casework and advice for persons with housing needs to include, but not exclusively, the following: -

Options to prevent homelessness - partnership and joint working with other specialist agencies e.g. young person's joint assessments, children and adult services, voluntary housing support organisations and advocacy and mediation.

Homeless applications and the issuing of decisions - to assist the Housing Options Team Leader in promoting joint working and partnerships with housing providers, including Registered Social and Private Sector landlords, to increase the availability and quality of settled accommodation.

To provide a customer focused, pro-active service to help residents secure their housing choices.



Key Qualifications:

Experience of working within a housing environment with a sound knowledge base of the law in relation to a broad range of housing and benefit issues such as homelessness legislation, landlord and tenant law, private sector issues, court processes etc

Experience of working directly with vulnerable households including young people

Experience of conducting in-depth interviews to obtain information and validate evidence

Experience of undertaking support needs and welfare assessments



**Please note that this is a 100% on-site role, if you are looking to work on a hybrid/fully remote basis, please review other posts, Many thanks.***

Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.