The Role

We are looking for a Recruitment Consultant to join our Qualified Social Work desk, to manage our recruitment needs

and to be an advocate of the brand by delivering excellent customer service through fit for purpose recruitment solutions.

Key Duties

* Build rapport with our customers by taking the time to get to know them and understand their recruitment needs
* Resource for candidates to meet the needs of our client, including advertising, search, and selection, and completing the relevant on boarding and compliance checks.
* Building and maintaining relationships with candidates.
* Managing weekly timesheets and availability throughout assignments
* Ensuring any held debt is non-existent or minimal, by following correct procedures and processes to ensure weekly billing to our client is completed accordingly.
* Dealing with first line queries and complaints from candidates and clients, across the team as required.
* Participate in candidate engagement activities and opportunities to promote the brand.
* Administration relating to vacancies including ensuring the recruitment CRM system is accurate and up to date.
* Support continuous improvement through actively seeking feedback from our customers, candidates, and suppliers.

Requirements

* Good IT skills, particularly Microsoft Office packages
* Excellent Customer Service Skills
* Handle client meetings/conversations with tact and integrity

Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.